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EN
This paper is an attempt to approach the principle of legitimate expectations and protection of trust from the perspective of institutional trust. The main question concerns the meaning of the term ‘trust’ as used in the Code of Administrative Procedure and the Tax Law. The further concern is whether institutional trust is at all conceptually possible. An affirmative answer to that requires adding the ‘placing a bet’ or an ‘interest perspective’ regarding the trusting person to the definition of ‘trust’. The absence of that ingredient leads to a conclusion that the term ‘trust’ as used in article 121 of the Tax Law and article 8 of the Code of Administrative Procedure would merely denote relying on the organ of administration rather than having trust in it. Understanding the term ‘trust’ enables one to establish that the trust in public organs of administration is of pragmatic and moral nature.
PL
Artykuł podejmuje kwestię tak zwanego zaufania instytucjonalnego, czyli takiego, w której z jednej strony znajduje się jednostka, z drugiej – instytucje (na przykład organy administracji państwowej). Autor stara się odpowiedzieć na pytania, jakie znaczenie można przypisać terminowi „zaufanie” użytemu w przepisach ustaw Kodeks postępowania administracyjnego i Ordynacja podatkowa oraz czy – w świetle formułowanych w literaturze przedmiotu definicji terminu „zaufanie” – zaufanie instytucjonalne jest w ogóle pojęciowo możliwe. Proponowana odpowiedź jest następująca: zaufanie instytucjonalne jest pojęciowo możliwe w świetle definicji „zaufania” jako zakładu, ale definicja ta nie uwzględnia elementu korzystnego dla podmiotu ufającego. Przyjęcie definicji zaufania jako zakładu bez elementu korzystnego dla podmiotu ufającego prowadzi do uznania, że termin „zaufanie” użyty w art. 121 § 1 Ordynacji podatkowej i art. 8 Kodeksu postępowania administracyjnego oznacza jedynie sytuację „polegania na” organie administracji, a nie zaufania do niego. Jeżeli natomiast definicję tę uzupełnić o ten element, to wówczas porównanie rodzajów oczekiwań podmiotu ufającego w świetle zasad ogólnych analizowanego Kodeksu i Ordynacji uzasadnia wniosek, że zaufanie jednostki wobec organów administracji stosujących prawo może mieć wymiar instrumentalny oraz moralny.
EN
The paper concerns a subjective image of the social reality of homeless mothers. The focus is put on the phenomenon of trust. A theoretical perspective adopted in the article refers to the theory proposed by Piotr Sztompka and Anthony Giddens. The analysis of the world of homeless mothers is based on the qualitative and quantitative research conducted among women living in centres for single mothers in the Lower Silesia region. The results of the research point to a low trust level of homeless women. It is shown that the trust is the main factor of the individual activity. It significantly helps in the creation of the social relations network. Additionally, it is shown how to activate homeless women by increasing their trust.
EN
This text focuses on the (mutual) trust as one of the elements of social capital and the condition of students’ social behaviour. The research, carried out in Technical University, reveals students’ satisfactory trust in their school as well as in their teachers (humanistic teachers are the most trustful ones). The university, as an institution has been given trust by the 75% students.
4
Content available Zaufanie – kapitał negocjacyjny
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PL
W artykule tym autor próbuje przybliżyć zakres zagadnień koniecznych do zrozumienia roli zaufania w procesie negocjacyjnym. Zaufanie jest rozumiane jako rodzaj kapitału negocjacyjnego.
EN
In this article the author tries to approach the scope of problems, which are necessary to understanding, the role of trust in a negotiations process. The trust is treated as kind of negotiation capital.
EN
The purpose of this study was to propose a theoretical model and empirically measure whether trust impacts organizational performance. This study focused on three constructs: management trust (MT); organizational trust (OT); and organizational performance (OP). Specifically, the results of this study determined whether management trust (MT) significantly and positively contributes to organizational trust (OT) and whether organizational trust (OT) significantly and positively contributes to organizational performance (OP). Based on the findings, recommendations were made for building and sustaining a culture that will lead to improved organizational performance).
EN
The aim of this paper is to describe reactions to the refugees crisis in 2015, which occurred in most European countries. On the one hand there was a growth of hostile attitudes toward immigrants coming from North Africa and Islamic countries and on the other hand the growth of right-wing populism. In part I theoretical claims referring to trust, immigration, and populism are presented. It is argued that trust as a type of the social capital relations is an essential “glue” for the existence and development of social systems. Moreover, feelings of similarity and dissimilarity are crucial for social cohesiveness. Part II encompasses conclusions from empirical research on attitudes and social beliefs in Poland and Germany and their comparison. It is argued, that the situation in both countries is different in many respects, but one can see a similarity as well, mainly a growing fear of and hostility against immigrants which are a comprehensible social fact, but also a result of populist right-wing agitation.
EN
E-commerce is one of the most important and fast-growing way of trading. The obstacles common in traditional market seem to lose their meanin here. More and more often the benefits given to the customers are remarkably alike among wide range of stores providing their merchandise via e-commerce service. Those features determinate the question in what way the customer’s loyalty to the particular online store can be achieved and how the trust can be created and maintained. The main aim of the paper is to analyze the case of an online store and its trust-building strategies not related only with price of offered products, as well as presentation of the results of adopted actions which were to ensure increase in sales and to build strong market position of a multi-brand e-commerce retailer.
EN
The literature review presents a lot of theoretical and empirical evidence that trust affects collaborative culture. The opposite also proves to be true: collaborative culture influences trust. The main hypothesis presented in this paper says that both these factors are strongly correlated and modify each other. This study examines the mutual relationship of the said variables in the context of tacit knowledge sharing based on research conducted among 514 Polish professionals performing different functions, and having various experience in managing projects, in the construction industry. The results obtained in the course of the study indicate that there is not only a strong correlation between trust and collaborative culture but both of them have a strong influence on tacit knowledge sharing. The main managerial implication of the study is the importance of stimulating the growth of both collaborative culture and trust. receiving a strong synergy effect will make it possible to leverage tacit knowledge sharing as an agent contributing to a company’s performance.
EN
The aim of this paper is to look at determinants of financial inclusion through the lens of comprehension of financial concepts and financial language. Specifically, we are interested in which factors are important should this comprehension be absent. We show that, in the context of finance, communication is an important transmission channel through which individuals are encouraged or discouraged to participate in the financial system. We argue that the unfamiliarity with products and the complexity of language used in the banking sector tend to limit trust granted to financial institutions. We test the hypothesis that linguistic diversity is a strong instrument for the impact of the lack of communication on trust.Applying Ordinary Least Squares and probit regression, quantile regression, and instrumental variables to cross country and individual-level data, we show the importance of individual and cultural characteristics and demonstrate the role of trust and communication for financial inclusion. The outcome is consistent for different model specifications.
EN
Although studies using experimental game theory have been carried out in various countries, no such major study has occurred in Poland. The study described here aims to investigate generalised trust and reciprocation among Polish students. In the literature, these traits are seen to be positively correlated with economic growth. Poland is regarded as the most successful post-soviet bloc country in transforming to a market economy but the level of generalised trust compared to other postcommunist countries is reported to be low. This study aims to see to what degree this reported level of generalised trust is visible amongst young Poles via experimental game theory, along with a questionnaire. The three games to be played have been described. Bayesian equilibria illustrating behaviour observed in previous studies have been derived for two of these games and the experimental procedure has been described.
EN
The aim of this study is to examine how ethics influence students’ cognitive and affective-based trust during COVID-19 pandemic and explore their information seeking activity when faced with limitations learning process. The sample consists of 610 participants through a survey study with Structural Equation Modeling to test the research hypotheses. We found both ethics has positive and significant effect to trust (e.g., cognitive- and affective-based trust), which subsequently positively effects on information seeking among students’ toward Facebook as a tool to promote their activities, The recent study’s has contributed to the academic field shows that Facebook is a tool for communication and interaction with others by seeking information, which ethics and trusts an essential exogenous factor. In practical area, education stakeholders’ should address and identify their students’ to improve their learning performance. Also, it should focus on enhancing the contents and processes of its students’ interactions to foster communication and value propositions in creating unique and valuable experiences.
12
Content available On factors affecting trust in project management
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EN
The article investigates the factors affecting a trust in project management. The factors influencing trust in program and project management classified as either a cognitive-based or an affect-based are defined and analyzed in both manufacturing and service sectors based on survey data collected from project managers of various industries and service sectors firms in USA and abroad. The article alalyzes the trust affecting factors in both vertical such as supervisor-subordinate and horisontal such as peer-to-peer type of dependency among project management processes participants. The article follows two prevuiously published articles by author on trust in project management.
EN
The article discusses the problem of challenges for methodology of private law research, connected with border phenomena combining legal and extra-legal issues. The concerns in question are related not solely to the array of applicable instruments of analysis, but also to the fundamental issues of the nature of private law research and possible ways of its discourse with other disciplines of the humanities and social sciences. The remarks upon this questions has been founded upon the analysis of the problem of trust by concluding a contract in a monograph of P. Machnikowski. The article attempts to identify the core aspects of its methodological approach towards legal associations of trust – which may be rated among the aforementioned border questions – and show them against the broader background of private law research. The remarks focus primarly upon the interdisciplinary attitute towards these phenomena, presented in the P. Machnikowski’s monograph. It may be considered as the efficient and prospective way of handling research problems of such a heterogenous nature, providing more thorough perspective than a classical analysis of legal texts. Hence, it may supplement the classical dogmatic method, providing a deepened insight into private law questions with a view to their social context. As the book of P. Machnikowski illustrates, it may help to integrate different legal institutions playing alike or complementary roles in the legal system and to seize their implicit interdependences and functions – not always apparent in terms of dogmatic construction. In this way, the interdisciplinary approach towards private law problems may provide useful practical tips for law-making and judicial interpretation. Last but not least, given this methodological background, the article examines also possible further steps in analysing the problem of trust, sketched by the monograph. It tends primarly to identify more general instruments (for instance, estoppel as a specific case of abuse of rights), which, potentially, could be used to fill gaps in more tailor-made legal mechanisms.
EN
The segregated nature of urban areas reflects an uneven exposure to risk and unsafety. This article analyzes the relevance of place to people’s feelings of unsafety by comparing questionnaire responses from people living in a segregated, disadvantaged neighbourhood to a random sample of people living in the same city. The results suggest that the central factors explaining the individual’s feelings of unsafety differ in this particular neighbourhood compared to the broader population. The article shows that place has a moderating effect on feelings of unsafety. Trust in public institutions is argued to be particularly important in segregated, disadvantaged neighbourhoods because of its potential to prevent feelings of unsafety.
PL
The object of research is the trust problem in the relations of the East and the West. The author in detail analyzes the phenomenon of trust, its principles and distinctive signs. Special attention is paid to conditions of formation of trust as on micro (between individuals) and at the macro level (between societies). The author connects the trust problem with a categorization “friend-or-foe”, considered in the civilization aspect of the subject. Thus, the author in the research used the case study method and content analysis. The novelty of research consists in approach to understanding intensity between civilizations of the East and the West through a problem of the possibility of confidential relations between them. The author comes to a conclusion that in the modern international relations there is a paradoxical situation: the trust measure between the countries decreases, in volume time as it is possible to cope with new calls and threats only through consolidation of the world community on the basis of mutual trust.
EN
A review of "Solidarity and crisis of trust" – a book published by European Centre of Solidarity is a compilation of essays by prominent authors like eg. Marcin Król, Shlomo Avineri, Pierre Manent and Gianni Vattimo.
EN
This article examines the question of appropriate individual-level predictors of generalised and ‘neighbourly’ cross-border trust in a general population survey in the adjacent border regions of Germany and the Czech Republic (N = 1129). It studies the impact of perceived economic, political, and spatial disintegration (as defined by Heitmeyer) and of self-enhancement mentalities (hierarchic self-interest, xenophobia) on generalised and particular, in this case ‘neighbourly’ cross-border trust, as well as the interrelation of the two types of trust. In line with earlier studies in the field, it emerged that, although being significant predictors of trust, neither perceived disintegration nor self-enhancement mentalities predict generalised trust well. Less than 5% of the variance was explained. In conjunction with contextual predictors (contact density and historic narratives), generalised trust, however, was a very good predictor of cross-border trust.
19
Content available Społeczeństwo obywatelskie a moralność
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EN
Civil society was defined in various ways. Among others, J. Locke, G.W.F. Hegel and A. de Tockeville presented the most relevant characteristic of what civil society is or could be. For the purpose of the paper we distinct civil society and the state. To the first one we assign spontaneity and diversity, the second we treat as procedural and homogeneous. In the paper we will stand for the thesis: civil society is the nest of virtues and as such characterized plays one of the most prominent parts in contemporary social and political reality. The problem is not that presently civil society does not exist. The problem is that once it was established within the state, it has been developed in such a way that it became a hybrid combined from the state and what could be called apolitical human activity. The core of the problem is that the hybrid is more political than apolitical. To the essence of civil society belong: existence of free associations of any kind, economy free from political coerce as much as it could be and public sphere of opinion, all organized in such a political way that the political power is limited by division of it to three independent institutions: a legislature, an executive and a judiciary and also by the law. A ground for apolitical human social activities was prepared by J. Locke in his political theory. The state is one of possible emanations of apolitical society in the state of nature. Montesquieu expanded such a vision of society that it exists within the state but the state itself is limited by division of political power and civil rights which allow the members of the society to protect their freedom and dignity. Moral civil society we are developing protect the citizens from overwhelming influence of the state and particular egoisms of individuals. As such it promotes moral activity, it brings trust to the public sphere and it protects human dignity.
20
Content available remote Financial institutions as an example of institutions of public trust.
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EN
Financial institutions are commonly known as institutions of public trust and they are fundamental for activities of other economic entities. The level of trust determines the competitive position of financial institutions. That is why care about the best standards is the most important task for these institutions. Financial institutions are called institutions of public trust and thus high professionalism and more responsibility is demanded from them. This article presents basic problems concerning trust and institutions of public trust. The article is also an attempt to verify the statement that financial institutions are institu- tions of public trust.
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