PRO-SOCIAL INSTRUMENTS OF MANAGEMENT - AN EXAMPLE OF THE URBAN REGENERATION PROCESSES (Prospoleczne instrumenty zarzadzania na przykladzie procesów rewitalizacji)
The human capital constitutes one of the basic elements of the territorial system. The social capital is a one of main pre-conditions of the local development. The subject of this paper is the management focused on the social and human capital's development in the neighborhoods burdened with crisis phenomena. Such type of areas demand a complex urban regeneration, including social, economic and spatial processes. The urban regeneration of neighborhoods demands the use of pro-social managerial instruments, surpassing the legally defined tasks and duties. The inclusion of the local community to the territorial management is effected on three levels through: the information, the consultation and the public participation in the decision making processes. The pro-social managerial instruments can be described in two cross-sections. The first of them is related to the phases of the management process, distinguishing such tools as: planning, organizing, management and control. The second view differentiates managerial tools taking into consideration the different level of the public commitment. Then we can discern: the steering and the borderline delimitation, as examples of the regulatory intervention, as well as the own activity and the stimulation of an inter-sector cooperation as examples of the activation. Listed above, two cross-sections of the pro-social managerial instruments create the matrix of dependencies, allowing to use: information, consultation and public participation tools. The final conclusions of the paper concern the necessary organizational change which has to be implemented in the public administration offices in order to enable the use of the instruments described above.
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