Warianty tytułu
Języki publikacji
Abstrakty
The article describes the competency building processes in international service centers based on the example of Indian offshoring companies. The analysis encompasses the specificity of employee competencies in various types of service organizations, the phenomenon of staff attrition, and systemic measures adopted to increase retention: formalization and organizational improvement. The case of the Indian IT industry additionally demonstrates the offshore project management model and the role of a firm's environment, including public administration, educational institutions, and industry associations, in building employee competencies.
Słowa kluczowe
Czasopismo
Rocznik
Tom
Numer
Strony
33-50
Opis fizyczny
Rodzaj publikacji
ARTICLE
Twórcy
autor
- K.Klincewicz, Uniwersytet Warszawski, Wydzial Zarzadzania, ul. Szturmowa 3, 02-678 Warszawa, Poland
Bibliografia
Typ dokumentu
Bibliografia
Identyfikatory
CEJSH db identifier
06PLAAAA00832013
Identyfikator YADDA
bwmeta1.element.78a870d2-0de8-354d-a3de-7300394938b8