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EN
The article identifies that it is important for enterprises to be competitive in the long term, so they must constantly strengthen their strategic potential and create hard-to-reproduce sustainable competitive advantages. These can only be achieved through the continuous development of existing core competencies and the creation of new ones in response to rapid changes in the external environment. Formation and maintenance of such advantages is a key element for strengthening competitive positions in the market. The article examines the theoretical aspects of the concept of “core competence of an enterprise” and the content of this definition by foreign and domestic scholars. The author also considers the process of further development and improvement of certain concepts related to certain aspects of the functioning of a competent organization. A detailed study of the essence, role and importance of competence as a source of competitive advantages of an enterprise with a view to the long-term functioning of an enterprise has made it possible to formulate a sequence of formation of key competences. The proposed sequence of formation of the key competences of an enterprise helps to systematically and effectively understand the process of their formation, which allows an enterprise to create unique advantages and strengthen its position in the market. Formation, implementation and development of the enterprise’s key competencies have a significant impact on its competitiveness in the long run by creating unique competitive advantages over competitors
PL
W artykule wskazano, że ważne jest, aby przedsiębiorstwa były konkurencyjne w długim okresie, dlatego muszą stale wzmacniać swój potencjał strategiczny i tworzyć trudne do odtworzenia trwałe przewagi konkurencyjne. Można to osiągnąć jedynie poprzez ciągły rozwój istniejących kluczowych kompetencji i tworzenie nowych w odpowiedzi na szybkie zmiany w otoczeniu zewnętrznym. Tworzenie i utrzymywanie takich przewag jest kluczowym elementem wzmacniania pozycji konkurencyjnej na rynku. Artykuł analizuje teoretyczne aspekty koncepcji “kluczowych kompetencji przedsiębiorstwa” oraz treść tej definicji przez badaczy. Autor rozważa również proces dalszego rozwoju i doskonalenia niektórych koncepcji związanych z pewnymi aspektami funkcjonowania kompetentnej organizacji. Szczegółowe badanie istoty, roli i znaczenia kompetencji jako źródła przewagi konkurencyjnej przedsiębiorstwa w perspektywie długookresowego funkcjonowania przedsiębiorstwa pozwoliło na sformułowanie sekwencji kształtowania kluczowych kompetencji. Proponowana sekwencja kształtowania kluczowych kompe tencji przedsiębiorstwa pomaga systematycznie i skutecznie zrozumieć proces ich kształtowania, co pozwala przedsiębiorstwu tworzyć unikalne przewagi i umacniać swoją pozycję na rynku. Kształtowanie, wdrażanie i rozwój kluczowych kompetencji przedsiębiorstwa ma znaczący wpływ na jego konkurencyjność w dłuższej perspektywie poprzez tworzenie unikalnych przewag konkurencyjnych nad konkurentami.
EN
Purpose: In recent years, the rapid growth of virtual reality has opened up new possibilities for creating an immersive virtual world known as Metaverse. With advancements in technology, such as virtual reality headsets, and the emergence of applications with social interaction, Metaverses offer exciting opportunities for cities to build the future and a competitive advantage. The paper focuses on analyzing the theoretical and practical aspects of the Metaverse, particularly in the field of city development. This paper aims to discuss the potential benefits and challenges of the Metaverse projects for building cities' competitive advantage. Design/methodology/approach: The article comprehensively describes the use of Metaverse as a project created to build the city's competitive advantage in a technology-based future. Therefore, in the article, we asked a research question: What is the potential of Metaverse projects for cities as a tool for building competitive advantage? The method used was an in-depth literature study based on an electronic basis, e.g., SCOPUS for theory background. In the empirical part, we have done the qualitative research using the multiple case study (Three selected cities: Seoul, Tampere, and Dubai) associated with bibliographic and documentary research. Findings: Metaverse has become one of the hot topics in society and, consequently, is the theme of scientific research worldwide. The development of the Metaverse world will inject new vitality into modern cities, open up more application scenarios for smart cities, and push them forward. It can also be stated that the fundamental concept of Digital Twins emerged with a Digital twin of a person (DToP) and a Digital twin of a customer (DToC). The Metaverse is an entirely new concept, and there are still too many unknowns and uncertainties about its development direction. Originality/value: This article comprehensively describes using the Metaverse as the project for building a city's competitive advantage. The cross-sectional case study and comparison of three cities provided valuable insights into cities' challenges in creating a metaverse project. The main contribution is identifying repeatable decision-making areas that scops become future potentials of Metaverse for cities in building competitive advantages.
EN
Purpose: The aim of the article is to analyze and assess the role of logistics in the process of enterprise management during the COVID-19 pandemic on the example of selected manufacturing, trade and service enterprises. Design/methodology/approach: The article is based on the study of literature and own empirical research. The results of own empirical research presented in the study constitute the effects of more extensive research on an in-depth analysis of the logistics process management in Polish manufacturing, trade and service enterprises in 2019-2021 in the context of shaping enterprise results. The research was conducted in 2022 among 335 randomly selected small, medium and large Polish manufacturing, trade and service enterprises. Findings: The results of the research show that the strategic and operational management of logistics processes within the enterprise and between entities which are the links in the supply chain increasingly determined the economic and market results of the best surveyed enterprises and the supply chains they created during the COVID-19 pandemic. Thanks to adequately applied logistics to the occurred conditions, the best surveyed enterprises responded quickly and appropriately to the effects of the pandemic and created and maintained the competitive advantage. The analyzed enterprises did not use the full potential of logistics processes to reduce the negative influence of the COVID-19 pandemic on their results. The research confirmed that logistics played an extremely important role in the process of enterprise management during the COVID-19 pandemic. Research limitations/implications: The article presents only selected aspects of logistics in the process of enterprise management of the surveyed enterprises during the COVID-19 pandemic. Practical implications: The article offers logistics managers practical suggestions on how to use logistics to achieve above-average economic and market results in conditions of a pandemic. Originality/value: The article fills the cognitive and empirical gap regarding logistics in the process of enterprise management during the COVID-19 pandemic.
4
Content available Employee onboarding in human resources processes
EN
Purpose: In today's dynamic business environment, the ability to build a competitive advantage is highly important. This can be achieved by employing high-quality specialists. After signing an employment contract, it is also crucial to introduce the new employee to their duties and conduct an acclimatization process to retain the employee and fully utilize their competencies and skills. The onboarding process is designed to help integrate the employee into the company. The purpose of this paper is to analyze the understanding of the concept of onboarding by HR specialists and to diagnose their business expectations regarding a properly conducted onboarding process in the organization. Design/methodology/approach: The research objectives were achieved through a literature review and in-depth individual interviews (IDI) that were partially structured. This approach provided a comprehensive understanding of the theoretical and practical aspects of onboarding. Findings: The results of the research allowed for an updated definition of onboarding and a synthetic analysis of its understanding between scientific sources and the perceptions of HR department employees. The research identified the challenges that businesses face in ensuring the onboarding process is successfully conducted. Research limitations/implications: Certain limitations exist, such as the non-random selection of the research sample and the subjective nature of the respondents. However, the authors believe that the findings provide valuable insights that can serve as a basis for further research. Practical implications: The study provides important guidelines that can inform the practice of onboarding, aiding HR departments in improving their processes to better integrate new employees and harness their full potential. Social implications: The findings could influence public attitudes towards onboarding practices and potentially shape corporate social responsibility policies, improving the quality of life for new employees by ensuring they are effectively integrated into their new work environments. Originality/value: This paper offers original scientific value by synthesizing existing definitions of onboarding from the literature and comparing them with practical approaches used by HR specialists. The insights gained are valuable to both academics and HR practitioners.
EN
Purpose: This study aims to establish the relationship between supply chain integration practices and competitive advantage in Kenyan food and beverage manufacturing firms. Methodology: A cross-sectional survey design was employed. Data was collected from 146 respondents across 73 firms using structured and unstructured questionnaires. Linear regression analysis was conducted using SPSS version 28. Results: The study found positive significant correlations between functional integration, supplier integration, customer integration, and technology integration with competitive advantage of the sampled firms. Theoretical contribution: This research extends the application of systems theory, resource-based view, social exchange theory, and relational exchange theory to supply chain integration in an emerging market context. Practical implications: Food and beverage manufacturers in Kenya can enhance their competitive advantage by strategically implementing supply chain integration practices across functional, supplier, customer, and technological domains.
PL
Artykuł stanowi drugą część opracowania, którego celem jest przedstawienie wpływu pandemii COVID-19 na logistykę na przykładzie wybranych polskich przedsiębiorstw produkcyjnych, handlowych i usługowych. Dokonano w nim pogłębionej analizy wyników własnych badań empirycznych. Prezentowane w opracowaniu wyniki są efektem bardziej obszernych badań, dotyczących zarządzania procesami logistycznymi w polskich przedsiębiorstwach produkcyjnych, handlowych i usługowych w latach 2019–2021 w kontekście kształtowania wyników przedsiębiorstwa. Badania przeprowadzono w 2022 r. wśród 335 losowo wybranych małych, średnich i dużych polskich przedsiębiorstw produkcyjnych, handlowych i usługowych. Na podstawie badań stwierdzono, że pandemia COVID-19 miała ogromny wpływ na logistykę we wszystkich badanych przedsiębiorstwach w latach 2020–2021. Zmiany uwarunkowań logistyki spowodowane pandemią nałożyły się na determinanty logistyki współczesnych przedsiębiorstw przed pandemią. Strategiczne i operacyjne zarządzanie procesami logistycznymi coraz bardziej determinowało wyniki ekonomiczne i rynkowe najlepszych badanych przedsiębiorstw w czasie pandemii COVID-19. Przedsiębiorstwa osiągające najlepsze wyniki w czasie pandemii realizowały strategię zarządzania łańcuchem dostaw, będącą w ciągłym stadium tworzenia, kształtowania się, charakteryzującą się błyskawiczną reakcją na zmieniające się wymagania klientów, warunki otoczenia oraz działania konkurentów, przy respektowaniu zasad zrównoważonego rozwoju. Najbardziej skuteczni menedżerowie logistyki w czasie pandemii podejmowali szybkie działania umożliwiające ograniczenie prawdopodobieństwa zakłóceń, zmniejszenie dotkliwości skutków zaistniałych zdarzeń oraz kreowanie i utrzymanie przewag konkurencyjnych przedsiębiorstw.
EN
The article constitutes the second part of the study, the aim of which is to present the influence of the COVID-19 pandemic on logistics on the example of selected Polish manufacturing, trade and service enterprises. It includes an in-depth analysis of the results of the author's own empirical research. The results of own empirical research presented in the study constitute the effects of more extensive research on an indepth analysis of the logistics process management in Polish manufacturing, trade and service enterprises in 2019–2021 in the context of shaping enterprise results. The research was conducted in 2022 among 335 randomly selected small, medium and large Polish manufacturing, trade and service enterprises. As a result of the research, it was found that the COVID-19 pandemic had a huge influence on logistics in all surveyed enterprises in 2020–2021. Changes in logistics conditions caused by the pandemic overlapped with the logistics determinants of contemporary enterprises before the pandemic. Strategic and operational management of logistics processes increasingly determined the economic and market results of the best surveyed enterprises during the COVID-19 pandemic. Enterprises achieving the best results during the pandemic implemented the supply chain management strategy that was in a constant state of creation and development, characterized by an immediate response to changing customer requirements, environmental conditions and competitors' activities, respecting, at the same time, the principles of sustainable development. During the pandemic, the most effective logistics managers took quick actions so as to reduce the likelihood of disruption, decrease the severity of the effects of events, and create and maintain competitive advantages of their enterprises.
PL
Artykuł stanowi pierwszą część opracowania, którego celem jest przedstawienie wpływu pandemii COVID-19 na logistykę na przykładzie wybranych polskich przedsiębiorstw produkcyjnych, handlowych i usługowych. Artykuł powstał na podstawie studiów literatury oraz własnych badań empirycznych. Badania przeprowadzono w 2022 r. wśród 335 losowo wybranych małych, średnich i dużych polskich przedsiębiorstw produkcyjnych, handlowych i usługowych. W wyniku badań stwierdzono, że pandemia COVID-19 miała ogromny wpływ na logistykę we wszystkich badanych przedsiębiorstwach w latach 2020–2021. Zmiany uwarunkowań logistyki spowodowane pandemią nałożyły się na determinanty logistyki współczesnych przedsiębiorstw przed pandemią. Strategiczne i operacyjne zarządzanie procesami logistycznymi coraz bardziej determinowało wyniki ekonomiczne i rynkowe najlepszych badanych przedsiębiorstw w czasie pandemii COVID-19. Przedsiębiorstwa osiągające najlepsze wyniki w czasie pandemii realizowały strategię zarządzania łańcuchem dostaw, będącą w ciągłym stadium tworzenia, kształtowania się, charakteryzującą się błyskawiczną reakcją na zmieniające się wymagania klientów, warunki otoczenia oraz działania konkurentów, przy respektowaniu zasad zrównoważonego rozwoju. Najbardziej skuteczni menedżerowie logistyki w czasie pandemii podejmowali szybkie działania umożliwiające ograniczenie prawdopodobieństwa zakłócenia, zmniejszenie dotkliwości skutków zaistniałych zdarzeń oraz kreowanie i utrzymanie przewag konkurencyjnych przedsiębiorstw.
EN
The article constitutes the first part of the study, the aim of which is to present the influence of the COVID-19 pandemic on logistics on the example of selected Polish manufacturing, trade and service enterprises. The article is based on the study of literature and own empirical research. The research was conducted in 2022 among 335 randomly selected small, medium and large Polish manufacturing, trade and service enterprises. As a result of the research, it was found that the COVID-19 pandemic had a huge influence on logistics in all surveyed enterprises in 2020–2021. Changes in logistics conditions caused by the pandemic overlapped with the logistics determinants of contemporary enterprises before the pandemic. Strategic and operational management of logistics processes increasingly determined the economic and market results of the best surveyed enterprises during the COVID-19 pandemic. Enterprises achieving the best results during the pandemic implemented the supply chain management strategy that was in a constant state of creation and development, characterized by an immediate response to changing customer requirements, environmental conditions and competitors' activities, respecting, at the same time, the principles of sustainable development. During the pandemic, the most effective logistics managers took quick actions so as to reduce the likelihood of disruption, decrease the severity of the effects of events, and create and maintain competitive advantages of their enterprises.
8
Content available Dynamic innovation capabilities of enterprises
EN
Purpose: The aim of the article is to characterise and identify the role of dynamic innovative capabilities in enterprise development. Design/methodology/approach: The research was conducted using a standardised structured interview questionnaire with managers of aviation companies in Poland. Findings: The results of the study indicate the importance of dynamic innovation capabilities in improving competitiveness as well as coping with a dynamic environment. Research limitations/implications: A limitation of the research conducted is the size of the research sample. This may provide an indication of the direction of future research concentrating on cross-sectional studies in companies from other sectors. This would provide a basis for formulating conclusions with a higher degree of generalisability. Practical implications: The theoretical considerations presented and the conclusions drawn from the research can provide enterprise managers with valuable information on the use of dynamic capabilities to integrate, reconfigure and renew their resources for innovation. Social implications: Enterprise managers should be aware of the importance and relevance of dynamic innovation capabilities in the context of contemporary challenges and enhancing innovation and competitiveness. Originality/value: Due to its cognitive value and high practical relevance for business managers, the paper contributes on the role of dynamic innovative capacity by providing a voice in the ongoing discussion.
9
Content available Business model as determinant of behavioral strategy
EN
Purpose: The purpose of this article is to answer two research questions. The first is: what is the relationship between the business model and the behavioral strategy of companies? The second is: how does the business model determine behavioral strategy? Methodology: The research method of the literature review involved three stages. Stage one consisted of analyzing articles retrieved from Web of Science, Scopus and Google Scholar. Key words typed into the search engine were helpful in selecting articles. The following keywords were used: creative thinking, strategic thinking, business model, business model innovation, competitive strategy, behavioral strategy, organizational intelligence, strategic intelligence, intelligent organization. Stage two involved reviewing the selected articles. Stage three involved analyzing and synthesizing the content of the previously selected publications. In the end, a total of 125 selected articles in Polish and English were analyzed, of which 42 literature items were used in the article in the form of citations and references. Findings: The research confirmed the view that strategy and business model complement each other. Through feedback, they are interdependent on each other and coevolve. The business model is one of the determinants strongly influencing the shape of strategy. Research limitation: The research used a reductionist approach, and therefore ignored numerous other contextual determinants of behavioral strategy. The research focused only on the business model as a determinant of behavioral strategy and on the feedbacks occurring between the studied elements of the concept. Originality/value: The originality of the concept is reflected in its dynamic nature. The dependency analysis is set in a broader context that includes organizational intelligence and intelligent market behavior of enterprises. The concept is valuable because it takes a dynamic approach to clarifying the issue of the business model as a determinant of strategy. A cognitively interesting study could provide an answer to the question: what types of business models are the highest basis for building competitive advantage as one of the elements of strategy.
10
EN
The article presents the essence and interrelation of competitive abilities and market competitiveness of enterprises. The aim of the article was to assess the influence of the degree of development of particular components of competitive abilities on the market competitiveness of the surveyed enterprises of the SME sector, expressed by an increase in their market share compared with their main competitors. The implementation of the assumed objective was based on the results of a survey conducted with the CAPI technique among 1286 enterprises of the SME sector in the Kuyavian-Pomeranian Voivodeship. The results obtained in the empirical-analytical part indicate a significant influence of specific elements of the competitive abilities of enterprises in the SME sector, relating primarily to employee competence, research and development activities and possession of modern technologies on the increase in their market share compared with their main competitors. This leads the author to conclude that the market success of enterprises in the SME sector is determined by a clearly defined configuration of specific resources that form the desired competitive abilities.
PL
W artykule przedstawiono istotę i wzajemne powiązania zdolności konkurencyjnych i konkurencyjności rynkowej przedsiębiorstw. Celem pracy była ocena wpływu stopnia rozwoju poszczególnych składowych zdolności konkurencyjnych na konkurencyjność rynkową badanych przedsiębiorstw sektora MŚP, wyrażającego się wzrostem ich udziału w rynku w porównaniu z głównymi konkurentami. Realizacja założonego celu została oparta na wynikach badania ankietowego przeprowadzonego techniką CAPI wśród 1286 przedsiębiorstw sektora MŚP w województwie kujawsko-pomorskim. Wyniki uzyskane w części empiryczno-analitycznej wskazują na istotny wpływ określonych elementów zdolności konkurencyjnych przedsiębiorstw sektora MŚP, odnoszących się przede wszystkim do kompetencji pracowników, działalności badawczo-rozwojowej oraz posiadania nowoczesnych technologii, na wzrost ich udziału w rynku w porównaniu z głównymi konkurentami. Prowadzi to autorkę do wniosku, że sukces rynkowy przedsiębiorstw z sektora MŚP jest zdeterminowany przez jasno określoną konfigurację konkretnych zasobów, które tworzą pożądane zdolności konkurencyjne.
EN
In the Fourth Industrial Revolution, 4IR, manufacturing firms face more competitive environments, rapidly changing information and communication technologies (ICTs), and customers’ preferences than ever before. This paper analyzes relevant literature and proposes a systemic customer-centric knowledge-based production value chain (KPVC) to leverage distinctive core competencies (DCCs) and create sustainable competitive advantage (SCA) in manufacturing contexts. The paper introduces an integrative customer-centric KPVC model that enables companies to respond to environmental drivers, leverage DCCs, and create SCA. It adopts an exploratory approach to developing a unified and inherently interdisciplinary model based on a review of relevant scholarly literature. The KPVC integrated model comprises production value chain (PVC), knowledge management (KM) processes, and business process re-engineering (BPR) enabling activities. A successful move to KPVC requires a fully integrated and automated system allowing firms to define, track, and manage their work processes. Effective KPVC is a principal approach for leveraging DCCs in the quest for achieving SCA in today’s competitive business world and generating better values for customers and companies.
12
Content available remote Umowa o pracę a innowacyjność pracownicza
EN
The current increasing topic around empirical study is environmental issues. Several previous studies examined how open innovation strategies could affect eco-innovation amid research debates about environmental conservation in corporate innovation. This study aims to prove the effect of open innovation strategies on creating ecoinnovation to affect SMEs’ sustainable competitive advantage and performance empirically. This study developed and empirically tested the mediating role of eco-innovation on sustainable competitive advantage and performance. A quantitative approach in testing the empirical research model was implemented. A total of 223 SMEs in the batik sector in Yogyakarta were examined. We used purposive sampling approach to select the research sample. The criteria used in the sampling is SMEs batik which has been operating for three years or more. The results revealed that open innovation strategies significantly positively affected eco-innovation while eco-innovation significantly positively affected competitive advantage and SMEs performance. Environmental uncertainty strengthened the eco-innovation relationship on competitive advantage, but not on the SMEs’ performance.
EN
The purpose of this qualitative research was to investigate the role of planned behavior in predicting customer orientation in the Iranian gas industry. The participants were 17 experts from the National Iranian Gas Company who were selected using purposive sampling and based on theoretical saturation. Data were collected using in-depth semi-structured interviews and were analyzed using thematic analysis and MAXQDA software. The results showed that attitude toward behavior (favorable behavior, pleasant behavior, behavior appraisal), subjective norms (peer pressure, family pressure, social pressure), perceived behavioral control (past experience, anticipation of future events, environmental norms), knowledge (up-to-date knowledge, behavior-related knowledge, education), ethical norms (responsibility, ethical principles, resilience), and discipline (organization, order, streamlining) are important components in predicting customer orientation in the gas industry. The results can help managers in the energy sector to improve their customer orientation and performance through planned behavior.
EN
The major aim of this study was to establish the relationship between functional integration and competitive advantage of food and beverages manufacturing firms in Kenya. The study adopted a cross-sectional survey. The target population was managers working along the supply chain from 270 food and beverage manufacturing firms in Kenya. The two-stage sampling design was employed. The first stage, cluster random sampling, obtained 73 food & beverages manufacturing firms. Second stage, convenience sampling, selected two participants from the 73 selected firms. Thus, a sample size of 146. Questionnaires were used to collect primary data using both the drop and pick and mailing methods. Secondary data was obtained through document analysis. Data were analyzed using SPSS version 28 to generate descriptive and inferential statistics. The study found that functional integration had a positive significant linear relationship with a competitive advantage. Additionally, the competitive advantage is anticipated to grow for every unit increase in functional integration. Thus, the study concludes that the parameters of functional integration are crucial in enhancing a company's competitive advantage in the food and beverage industry. Consequently, the study recommends that improvements in integrating functions internally should be strategically implemented.
PL
Artykuł stanowi drugą część opracowania, którego celem jest prezentacja zmian w zarządzaniu łańcuchami dostaw przed pandemią COVID-19 i w pierwszych miesiącach pandemii oraz ocena wpływu tych zmian na budowanie przewagi konkurencyjnej na przykładzie wybranych polskich przedsiębiorstw produkcyjnych, handlowych i usługowych. Podjęto w nim próbę pogłębionej analizy najważniejszych, w przekonaniu autorki, aspektów zmian w zarządzaniu łańcuchami dostaw wybranych polskich przedsiębiorstw produkcyjnych, handlowych i usługowych w latach 2018–2020 oraz oceny wpływu tych zmian na proces budowania przewagi konkurencyjnej badanych firm.
EN
The article constitutes the second part of the study which aim is to present changes in supply chain management before the COVID-19 pandemic and in the first months of this pandemic as well as to assess the influence of these changes on building a competitive advantage on the example of the selected Polish production, trade and service enterprises. It attempts to carry out an in-depth analysis of the most important, in the opinion of the author, aspects of changes in supply chain management of the selected Polish production, trade and service enterprises in 2018–2020 and to assess the influence of these changes on the process of building a competitive advantage of the surveyed companies.
PL
Artykuł stanowi pierwszą część opracowania, którego celem jest prezentacja zmian w zarządzaniu łańcuchami dostaw przed pandemią COVID-19 i w pierwszych miesiącach pandemii oraz ocena wpływu tych zmian na budowanie przewagi konkurencyjnej na przykładzie wybranych polskich przedsiębiorstw produkcyjnych, handlowych i usługowych. Przedstawiono w nim istotę i kierunki zarządzania współczesnymi łańcuchami dostaw. Opisano metodykę badań i dokonano skrótowej charakterystyki badanej populacji. Zaprezentowano wyniki badań dotyczące wybranych uwarunkowań zarządzania procesami logistycznymi w badanych przedsiębiorstwach w latach 2018–2020.
EN
The article constitutes the first part of the study which aim is to present changes in supply chain management before the COVID-19 pandemic and in the first months of this pandemic as well as to assess the influence of these changes on building a competitive advantage on the example of the selected Polish production, trade and service enterprises. It presents the essence and directions of managing contemporary supply chains. The research methodology has been described and a short description of the examined population has been made. The results of the research concerning selected conditions for managing logistics processes in the surveyed enterprises in 2018–2020 have been presented.
EN
The concern of academics and practitioners towards the environment and the inclusion of green practices in the supply chain is important in the literature. However, in the context of the hospitality industry, further investigation is needed. The present study aims to examine the nexus between green supply management practices on the competitive advantage and organizational performance of 5-star hotels in Bali, Indonesia. The quantitative design adopted in this study involved 145 respondents from 5-star hotels in Bali, Indonesia, then analyzed using SmartPLS software. The results revealed that green supply chain management practices positively and significantly affect the performance and competitive advantage of five-star hotels. Also, the results show that competitive advantage functions as a mediator. The theoretical research findings are the relationship between variables, especially competitive advantage as a mediator variable, while from a practical point of view it shows that managers need to build competitive advantage to strengthen hotel business performance. Therefore, green supply chain management practices are recommended to be applied in five-star hotels as an effective competitive advantage strategy.
PL
Troska naukowców i praktyków o środowisko oraz włączenie zielonych praktyk w łańcuch dostaw jest ważnym tematem w literaturze. Jednak w kontekście branży hotelarskiej potrzebne są dalsze badania. Niniejsze badanie ma na celu zbadanie powiązania między praktykami ekologicznego zarządzania dostawami a przewagą konkurencyjną i wydajnością organizacyjną 5-gwiazdkowych hoteli na Bali w Indonezji. Projekt ilościowy przyjęty w tym badaniu objął 145 respondentów z 5-gwiazdkowych hoteli na Bali w Indonezji, a następnie został przeanalizowany za pomocą oprogramowania SmartPLS. Wyniki wykazały, że praktyki zarządzania zielonym łańcuchem dostaw mają pozytywny i znaczący wpływ na wyniki i przewagę konkurencyjną hoteli pięciogwiazdkowych. Pokazują również tę przewagę konkurencyjną jako mediatorzy. Wyniki badań teoretycznych dotyczą relacji między zmiennymi, zwłaszcza przewagi konkurencyjnej jako zmiennej mediatora, natomiast z praktycznego punktu widzenia pokazuje to, że menedżerowie muszą budować przewagę konkurencyjną, aby wzmocnić wyniki biznesowe hoteli. Dlatego zaleca się stosowanie praktyk zarządzania zielonym łańcuchem dostaw w hotelach pięciogwiazdkowych jako skutecznej strategii przewagi konkurencyjnej.
EN
The competitive advantage of the passenger air transport market is a significant part of airline operations. An important element, a condition that may determine the achievement of competitive advantage, is the issue of safety, which also applies to the operation of aircraft. An example of creating an effective competitive advantage may be the operation of a new aircraft by air carriers. This article presents the process of creating a competitive advantage on the example of the Airbus A350 XWB and the Boeing 787 Dreamliner aircraft considering the safety aspect, which in the case of new means of transport in civil aviation may primarily concern the seeming childhood diseases occurring in the initial use of new aircraft. This article, in the form of comparative analysis, indicates the key features that determine the attractiveness of the new aircraft as a product on the passenger air transport market. Secondary data on the characteristics of the Airbus A350 XWB aircraft were used and compared with the data of the Boeing 787 Dreamliner to illustrate the properties that may indicate the manufacturer's superiority. Furthermore, this article proposes a scheme of creating competitive advantage in passenger air transport, which can be a model for creating a competitive advantage in civil aviation. The close relationship between the economic and technological aspects in creating competitive advantage was buttressed as well. This article also analysed secondary data related to the numer of ordered and used aircraft and aviation events registered on the website: https://aviation-safety.net [8], which could have an impact on the level of safety of flight operations. Brought to the fore were situations in which the seeming childhood diseases in aircraft operated by the American manufacturer, Boeing 787 Dreamliner, such as defects in engines, power elements and risks associated with the use of composite materials, which were first used on such a large scale in the construction of wide-body aircraft.
EN
The article presents results of research on the information flow between the client and the company, inside the company, and the problems encountered by both parties in the data exchange process. Also included are methods of securing information through unauthorized disclosure, disclosing ideas to other clients. The basis of the study was a survey directed to 75 customers ordering in the examined enterprise and a survey among 40 employees of that enterprise. The study was also based on an in-depth conversation with employees of the examined company employed at various levels. The survey shows that the clients and employees of the surveyed company are aware of the high value of information, and its security is considered one of the priorities. The survey clearly shows that customers praise data protection activities, they treat it as an element used to care for the interests of the customer, as a further environment of the product or service they purchase. However, there are often errors due to customer ignorance, communication problems, and lack of knowledge of employees. The study covered the importance of information in an enterprise as part of its competitive advantage, the reasons for investing in information protection, the occurrence of incidents, the degree of information security, and actions taken to protect information in an enterprise.
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