Wyniki wyszukiwania - BazTech

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Skuteczna strategia utrzymania ruchu na przykładzie przedsiębiorstwa z branży produkcyjnej

Zawierucha Natalia

Nowoczesne Systemy Zarządzania

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2025

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T. 20, nr 1

135--156

PL

Cel badań i hipotezy/pytania badawcze: Analiza systemu produkcyjnego po kątem skuteczności strategii utrzymania ruchu. Celem badania jest zdefiniowanie czynników, jakie mają wpływ na skuteczność strategii utrzymania ruchu w wybranym przedsiębiorstwie produkcyjnym. Metody badawcze: W ramach badania zastosowano dwa narzędzia badawcze: obserwację oraz analizę danych ilościowych. Przeprowadzono obserwację rutynowych prac, jakie wykonywane są przez służby utrzymania ruchu i na tej podstawie porównano uzyskane wyniki z założeniami wdrożonej strategii utrzymania ruchu. Następnie przeprowadzono analizę zebranych danych ilościowych z systemu SAP za rok 2024 na temat dwóch rodzajów działań: prewencyjnych i predykcyjnych. Główne wyniki: Budowanie skutecznej strategii utrzymania ruchu jest obszarem, który wymaga stałej integracji z obszarem produkcyjnym. Współpraca w tym zakresie sprawia, że wdrożony system zarządzania przynosi wymierne korzyści dla każdej ze stron. Zarówno prowadzone działania prewencyjne, jak i predykcyjne są oparte na stosowanej strategii utrzymania ruchu. Z punktu widzenia funkcjonowania działu technicznego istotne jest również podkreślenie roli pracowników. Służbę utrzymania ruchu stanowią doświadczeni pracownicy, a to właśnie doświadczenie stanowi jedną z podstaw skuteczności strategii utrzymania ruchu. Wyniki badań wskazują na skuteczność strategii utrzymania ruchu. Potwierdzeniem tego jest osiąganie ustalonych wyników oraz poszukiwanie najlepszych metod ciągłego doskonalenia procesów utrzymania ruchu. Implikacje dla teorii i praktyki: Wdrożenie odpowiednio wybranej strategii utrzymania ruchu ma za zadanie nie tylko ulepszyć funkcjonowanie działów technicznych, lecz także przyczynić się do tworzenia wartości i realizacji ustalonych celów. Wybór strategii utrzymania ruchu powinien być wynikiem złożonej analizy działalności oraz przyszłej wizji przedsiębiorstwa.

EN

Research objectives and hypothesis/research questions: Analysis of the production system in terms of the effectiveness of the maintenance strategy ear. The purpose of the study is to define the factors that affect the effectiveness of the maintenance strategy in a selected manufacturing company. Research methods: The study used two research tools: observation and quantitative data analysis. Observation of the routine work that maintenance services perform was carried out, and based on this, the results obtained were compared with the objectives of the implemented maintenance strategy. Then an analysis of the collected quantitative data from SAP for 2024 was carried out on two types of activities: preventive and predictive. Main results: Building an effective maintenance strategy is an area that requires constant integration with the production area. Cooperation in this area makes the case that the implemented management system brings tangible benefits to each party. Both preventive and predictive activities are carried out on the basis of the applied maintenance strategy. From the point of view of the operation of the technical department, it is also important to emphasize the role of employees. The maintenance service is made up of experienced employees and it is experience that is one of the bases for the effectiveness of the maintenance strategy. The results of the study indicate the effectiveness of the maintenance strategy. This is confirmed by the achievement of established results and the search for the best methods of continuous improvement of maintenance processes. Implications for theory and practice: The implementation of a properly selected maintenance strategy is designed not only to improve the performance of technical departments, but also to contribute to value creation and the achievement of established goals. The selection of a maintenance strategy should be the result of a complex analysis of the business and the future vision of the company.

2

Continuous improvement in the company under conditions of unstable employment - the perspective of production directors

Trenkner Małgorzata

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2024

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z. 200

579--589

EN

Department of Economics and Organization of Enterprise, Wroclaw University of Economics and Business; malgorzata.trenkner@ue.wroc.pl, ORCID: 0000-0001-6589-0540 Purpose: The paper aims to identify the effects of unstable employment in the context of applying continuous improvement (CI) idea in manufacturing companies and the actions that are taken in such a situation. Design/methodology/approach: To achieve the purpose of this paper, qualitative research was conducted, using the case study method. Production directors of three manufacturing companies were interviewed. The subject of the research was the realization of continuous improvement in conditions of unstable employment. Findings: As a result of the research, it was established that: • In the surveyed companies, employee departures and rotation are affecting the continuity of improvement activities. • Companies apply various measures to secure the continuity of improvement activities, often also reacting ad hoc. • The biggest and most frequently reported dilemma was whether to invest - or not - in employee development in CI area, knowing the risk of their departure. • Employment instability accelerated the implementation of automation, robotization, and digitization. This creates a need to perform CI in new ways. Research limitations/implications: Limiting the research to three case studies restricts the ability to generalize conclusions. The research conducted was of a pilot nature and the presented conclusions and observations apply to the studied group of manufacturing companies. It would be justified and cognitively interesting to conduct research in a broader sample of manufacturing companies, as well as exploring other sectors such as services or trade. Practical implications: The paper examines the manifestations and effects of the impact of unstable employment on the application of CI and how companies deal with it. Attempt was made to determine whether this situation may imply any changes in the realization of continuous improvement in the near future. The obtained research results can help managers implement continuous improvement in such conditions. Originality/value: The article explores how employment instability affects the CI process and the continuity of CI activities. A review of existing literature reveals a research gap in this area that warrants further investigation.

3

Continous improvement: leveraging business analytics in Industry 4.0 settings

Wolniak Radosław

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2024

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z. 203

599--616

EN

Purpose: The purpose of this publication is to present the applications of usage of business analytics in continuous improvement. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and polish literature and legal acts connecting with researched topic. Findings: This paper explores the pivotal role of business analytics in driving continuous improvement within Industry 4.0 environments. It examines how the integration of advanced analytics tools, such as predictive modeling and real-time data visualization, transforms operational efficiency, quality management, and strategic decision-making. By leveraging vast datasets generated by interconnected systems, organizations can identify inefficiencies, anticipate potential issues, and enhance customer experiences. The paper highlights both the advantages, including improved decision-making, increased efficiency, and data-driven innovation, as well as the challenges, such as data quality concerns and integration difficulties. Ultimately, it underscores the significance of business analytics in fostering a culture of ongoing refinement and adaptability, crucial for sustaining competitive advantage and achieving long¬term success in the evolving industrial landscape. Originality/Value: Detailed analysis of all subjects related to the problems connected with the usage of business analytics in the case of continuous improvement.

4

ALIC (Audit-based Lean Implementations Canvas) – model efektywnego wdrażania Lean Management

Dziadkowiec Joanna M., Balon Urszula, Koterwa Paulina

Problemy Jakości

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2024

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R. 56, nr 5

10--17

PL

Cel: Celem artykułu jest prezentacja i krytyczna analiza modelu ALIC (Audit-based Lean Implementations Canvas) jako skutecznego sposobu na wdrażanie rozwiązań z zakresu Lean Management (LM). Projekt badania/metodyka badawcza/koncepcja: Zastosowano metodę pracy koncepcyjnej oraz metodę analizy krytycznej, syntezy i wnioskowania logicznego. Wyniki/wnioski: Model ALIC stanowi połączenie elementów, które są wykorzystywane w różnych obszarach zarządzania – w ramach modelu zostały dobrane w taki sposób, żeby skutecznie wspierały wdrażanie narzędzi Lean Management. ALIC bazuje na audycie, na wszystkich etapach wdrażania modelu wykorzystana jest lista pytań audytowych opracowanych na potrzeby modelu. Rdzeń modelu stanowi zestaw podstawowych narzędzi (5S, praca standaryzowana, AUR i SMED oraz Kanban). Do oceny efektywności jest wykorzystywany zestaw wskaźników KPI. W ramach sprzężeń zwrotnych zaprojektowanych w modelu możliwe jest zarówno określenie poziomu wdrożenia Lean Management, jak i określenie efektywności podejmowanych działań. Ograniczenia: Z analizy modelu ALIC można wnioskować, że prawdopodobnie będzie skuteczny w przypadku przedsiębiorstw produkcyjnych działających w różnych branżach, wymaga to jednak weryfikacji praktycznej na przykładzie przedsiębiorstw z branży innej niż chemiczna. Brakuje również weryfikacji dla organizacji nieprodukcyjnych, analizy w tym zakresie stanowić mogą dalsze kierunki badań. Zastosowanie praktyczne: Dla menadżerów i przedstawicieli praktyki gospodarczej ALIC może być modelowym rozwiązaniem wdrażania i oceny skuteczności Lean Management. W warstwie teoretycznej stanowi wkład w dyskusję naukową dotyczącą wdrażania Lean Management w aspekcie efektywności i koncepcji ciągłego doskonalenia. Oryginalność/wartość poznawcza: Oryginalność artykułu wynika z faktu zaprezentowania unikalnego, autorskiego modelu ALIC, umożliwiającego ocenę stopnia zaawansowania oraz efektywności działań w ramach wdrożenia Lean Management.

EN

Purpose: The aim of this article is to present the ALIC model (Audit-based Lean Implementations Canvas) as an effective approach for implementing Lean Management (LM) solutions. Design/methodology/approach: Systematic analysis of model components. Findings/conclusions: The ALIC model integrates elements utilized across various management domains, carefully selected to effectively support the implementation of Lean Management tools. ALIC is based on auditing; throughout the model’s implementation, a set of audit questions developed specifically for the model is employed. The core of the model consists of fundamental LM tools (5S, standardized work, AUR, SMED, and Kanban). A set of KPI is used to assess effectiveness. The feedback loops designed within the model allow for both the assessment of the level of Lean Management implementation and the evaluation of the effectiveness of the actions taken. Research limitations: The analysis of the ALIC model suggests that it is likely to be effective for manufacturing enterprises across various industries; however, practical verification is required in organizations from sectors other than chemicals. There is also a lack of verification for non-manufacturing organizations, which could represent further research directions. Practical implications: For managers and business practitioners, ALIC may serve as a model solution for implementing and assessing the effectiveness of Lean Management. Theoretically, it contributes to the scientific discourse regarding the implementation of Lean Management in terms of effectiveness and the concept of continuous improvement. Originality/value: The originality of the article stems from the presentation of a unique, proprietary ALIC model, which enables the assessment of the level of advancement and effectiveness of actions within the implementation of Lean Management.

5

A Samsung production system-based approach to improve manufacturing process management in Vietnamese firms

Nguyen Minh Dat

Management

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2024

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Vol. 28, no. 1

49--72

EN

Today, more and more Vietnamese firms consider continuous improvement as the best way to increase their manufacturing capability. This paper aims to illustrate the effectiveness of manufacturing processes management from the Samsung production system (SPS) approach when it was implemented to improve capability of existing production process in Vietnamese firms. The paper is a combination of descriptive and field research to demonstrate how SPS principles are appropriate for five real industry cases in particular and all Vietnamese manufacturing companies in general. In five cases, the usage of SPS-based tools has turned out to be fruitful. They solved problems of continuous improvement management in Vietnamese firms and created significant achievements in quality improvement and productivity increase. The paper investigates the core value of Samsung’s continuous process improvement. The way that Samsung has used to improve quality and profitability simultaneously can be adapted by manufacturing companies.

6

Recycling materials database as a Green Kaizen for sustainable development in the automotive industry

Jonda E., Karkoszka T., Jonda K.

Journal of Achievements in Materials and Manufacturing Engineering

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2023

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Vol. 120, nr 1

33--41

EN

Purpose: The article aims to present a proposal and discuss the Green Kaizen Model, which is focused on integrated development, ensuring cost reduction and fulfilling the requirements of all the organisation’s interested parties. Design/methodology/approach: The authors have prepared and presented the Green Kaizen Model in the study. Its effectiveness has been confirmed in the balanced development of the DPF production process. Findings: The development of the model, based on the multiannual experience of the automotive-oriented organisation and its systemic application, has confirmed that its implementation brings measurable benefits in the range of limiting the environmental aspects. Practical implications: The paper should be of special attention to engineers interested in applying Green Kaizen and recycling materials databases to develop processes. Originality/value: The value of the presented paper is constituted by the Green Kaizen Model. The proposed model may create a complex tool for improving the costs and quality range processes and be dedicated to sustainable development.

7

Characterising project management of lean initiatives in industrial companies — crossing perspectives based on case studies

Lima Rui M., Souza Ingrid, Pereira Eduarda, Belém Ana Cristina, Pinto Cátia Marlene, Lazzaris Joana, Fonseca Pedro

Engineering Management in Production and Services

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2023

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Vol. 15, no. 1

57--72

EN

The paper mainly aims to characterise project management (PM) practices of industrial Lean initiatives by analysing and comparing three main topics: PM approaches, PM teams, and project alignment with the company’s strategy. This research encompasses two exploratory industrial case studies with an extensive literature review. Key professionals were interviewed to obtain an in-depth vision of the field. The study results allowed characterising project management practices of industrial Lean initiatives in industrial companies based on the following dimensions: 1. Understand the needs; 2. Find a suitable team; 3. Use visual tools; 4. Apply a continuous improvement (CI) approach; 5. Identify KPIs for the context; 6. Get support from the top management. This work fills a gap related to studying the PM practices applied during the implementation of Lean initiatives, proposing a schematic representation of PM variables and actors in industrial Lean initiatives. Identifying the main variables and actors that industrial companies use to develop Lean initiatives can be insightful for Lean practitioners in the context of project management.

8

Improving business maintenance processes using Lean Manufacturing tools - case study

Radecka Katarzyna

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2022

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z. 156

395--405

EN

Objective: The aim of this article is to analyze and evaluate the introduction of selected Lean Manufacturing tools into the management of a given enterprise, the task of which is to increase the efficiency of the machine park and improve the quality of finished products. The introduced changes are also expected to increase the detectability of waste, avoid unnecessary stopping of machines and unplanned stoppages. Design/methodology/approach: As part of the research, the internal materials of the surveyed company were analyzed and free interviews with employees and specialists of the plant were conducted. An efficiency analysis of the production process was carried out. Findings: In order for the improvement of technical progress to function well, the requirement of an appropriate technical condition and the course of technical progress. The entire process flow of the product should be analyzed. Research limitations/implications: Subjectivity of the analysis thanks to the use of a qualitative approach in research. Future research may be related to creating a mentoring program in the area of interest. Practical implications: The results of the study can be used as input data for the design of training programs in the study area. Social implications: The concept of lean manufacturing is a tool for constant changes that can be observed both in the modern economy and in society. They require dynamic flexibility from entrepreneurs and looking for solutions that can optimize production processes. The concept includes a slogan such as corporate social responsibility, which grew out of sustainable development. It is prioritized by managers of various companies. Therefore, this work deals with the subject of Lean Management as an instrument of responsible business. Originality/value: This article is addressed mainly to companies that want to implement and improve Lean Manufacturing tools. It shows how companies can improve selected areas of production.

9

Zastosowanie podejścia procesowego w ciągłym doskonaleniu systemów zarządzania

Domiński Karol

Przegląd Włókienniczy - Włókno, Odzież, Skóra

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2022

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nr 4

18--24

PL

Przedsiębiorstwa funkcjonujące obecnie w dobie dynamicznie rozwijających się rynków, również w branży włókienniczej, stoją przed ciągłymi wyzwaniami wymagającymi od nich coraz większej świadomości zarządzania. Coraz większego znaczenia nabiera nie tylko trafność podejmowanych decyzji, ale i czas oraz koszt działania. Istnieją narzędzia dostępne dla menedżerów, wśród nich normy międzynarodowe, oparte o podejście procesowe i cykl PDCA, które w znaczącym stopniu pozwalają im na takie zarządzanie organizacją, które ukierunkowane będzie na ciągłe doskonalenie oraz osiąganie założonych wyników finansowych i jakościowych poprzez spełnianie oczekiwań swoich klientów.

EN

Companies currently operating in the era of dynamically developing markets, also in the textile industry, face constant challenges requiring them to be more and more aware of management. Not only the accuracy of the decisions made, but also the time and cost of action are becoming more and more important. There are tools available to managers, including international standards, based on the process approach and the PDCA cycle, which to a large extent allow them to manage the organization in such a way that will be focused on continuous improvement and achieving the assumed financial and quality results by meeting the expectations of their clients.

10

Improvement of warehouse processes by implementation of lean Six Sigma in global supply chain

Kamińska Monika

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2021

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z. 154

81--94

EN

Purpose: Nowadays businesses concentrate on the highest efficiency and lowest waste, that’s why some organizations implement Lean Six Sigma as a complete package of adapted tools. This article evaluates the implementation of the Lean Six Sigma method. Design/methodology/approach: The case study presents an approach and project scheme adjusted by Global Supply Chain Manufacturer. This paper shows the results of the LSS method implementation in the internal and 3rd Party Logistics distribution center. Findings: This warehouse process improvement method uses tools like ECRS for process map, Cause-and-Effect Diagram, 5Why&1How analysis, Spaghetti Diagram, Flow Process Analysis sheet, and Action Plan. Practical implications: This article evaluates three logistics processes in two distribution centers where LSS has been applied: handling process and twice picking process. Results provide enhanced process and saving for owned DC (0,8m€) and lower rates in 3P DC (saving 2m€). Originality/value: Project was so satisfactory for the corporation that it developed global online training. The case company represents a significant source of information to gain understandings of the effects of implementing LSS in warehousing services.

11

A sensitive approach to identify black spots in urban transport, with application to cities in Algeria

Kelilba Mounira, Chaib Rachid, Kahlouche Abdelaziz

Transport Problems

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2021

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T. 16, z. 1

199--210

EN

Global population growth and rampant urbanization have led to the accelerated development of large cities, which are themselves rapidly affected by a sudden increase in transport demand, or even a disruption of the daily concerns of citizens and the economic growth of the country. Currently, management of urban transport is a major issue in terms of the quality of life for citizens and the economic, social and cultural competition between the different cities. In many parts of the country, cities are booming, which has caused a major disruption in traffic. In spite of investments and development on urban layout, planning and development of means of transport in many cities of the country are faced with problems of massive influx of users, traffic jams, congestion, traffic accidents, and air and noise pollution. However, it should be mentioned that the problems are not identical and each city has its own specificities. The proposed working methodology is based on the identification of the problems in the field reported in the various national media and newspapers, grouped into five groups mentioned in the working approach. These are the black spots recorded in some wilayas of the republic, especially the big cities (Algiers, Constantine, Setif ...). Knowledge of the magnitude of the factors present on the ground makes it possible to have an overview of the malfunctions, or even perform « mapping of the black spots» to better choose the best directions to take. Thus, this study aims to highlight some of the urban transport problems encountered in certain Algerian cities and to then suggest possible solutions, or even identify actions to be undertaken on a priority basis currently and in the future.

12

Using customer journey mapping to improve public services: A critical analysis of the literature

Ludwiczak Anna

Management

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2021

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Vol. 25, no. 2

22--35

EN

Providing clients with public services that will meet their needs and expectations requires not only testing their satisfaction. In order to better improve service processes in the context of customer orientation, customer experiences should be identified and taken into account in the process of continuous improvement. A tool that can be used for this purpose is Customer Journey Mapping (CJM). The purpose of this article is to lay the foundations for a better understanding of customer experience mapping in public services, and to identify and evaluate examples of its use in the public sector. The first part of the study characterizes the client and his experience in public services. Then the results of a literature review on the use of CJM in public services are presented. The last part summarizes the results obtained and sets the directions for future research.

PL

Zapewnienie klientom usług publicznych, które będą spełniały ich potrzeby i oczekiwania wymaga nie tylko badania ich satysfakcji. Aby lepiej usprawniać procesy usługowe w kontekście orientacji na klienta powinno się identyfikować doświadczenia klientów i uwzględniać je w procesie ciągłego doskonalenia. Narzędziem, które można wykorzystać do tego celu jest mapowanie podróży klienta (CJM). Celem artykułu jest stworzenie podstaw dla lepszego zrozumienia problematyki mapowania doświadczeń klientów w usługach publicznych oraz identyfikacja i ocena przykładów zastosowania tego narzędzia w sektorze publicznym. W pierwszej części opracowania scharakteryzowano klienta i jego doświadczenia w usługach publicznych. Następnie przedstawiono wyniki przeglądu literatury dotyczącego wykorzystania CJM w usługach publicznych. W ostatniej części podsumowano uzyskane wyniki oraz określono kierunki przyszłych badań.

13

Challenges and barriers to connecting World Class Manufacturing and continuous improvement processes to Industry 4.0 paradigms

Terra José Daniel Rodrigues, Berssaneti Fernando Tobal, Quintanilha José Alberto

Engineering Management in Production and Services

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2021

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Vol. 13, no. 4

115-130

EN

This paper exposes the difficulties in integrating “Industry 4.0 Practices” and “World- Class Manufacturing” due to the rapid expansion of production systems and the increasingly complex data monitoring. The applied methodology was to study multiple cases with the aid of a semi-structured questionnaire. The analysis comprised responses of 15 large companies with different expertise from five countries and three continents. The results show that when a company’s strategy is linked to Industry 4.0 practices and the World-Class Manufacturing method, they boost productivity by monitoring the shop floor, applying analytical tools, and spreading the organisational culture aimed at improving processes. The results also indicate that human resources are essential in this integration. The conclusion indicates robust barriers to the increasing progress of these procedures, such as the costs associated with the use of technologies, the lack of knowledge of the applied methods and tools, the lack of trained and qualified human resources, and the resistance of people to the use and application of the newly adopted practices. The continuous improvement practices do not keep up with the speed of development that the Industry 4.0 practices propose, requiring studies directed to “World-Class Manufacturing” and “Industry 4.0 practices”. Although there is a coexistence of improvement and innovation in world-class manufacturers, the literature has not yet provided a complete understanding of how this coexistence can be achieved at the manufacturing level. Therefore, the paper presents the main actions to overcome these barriers.

14

Rola przywództwa w koncepcji Lean Management

Lizak Marcel

Zeszyty Naukowe. Quality. Production. Improvement

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2019

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No. 1 (10)

7--16

PL

W rozdziale dokonano analizy zagadnienia przywództwa i jego roli w koncepcji Lean Management. Skoncentrowano się głównie na zasobach literatury krajowej i międzynarodowej. Przywództwo scharakteryzowano w aspekcie poszczególnych zadań, które wspomagają implementację koncepcji Lean Management. Lean Leadership jest nowym podejściem, które współtworzy przywództwo z zastosowaniem koncepcji Lean, która przyczynia się do uzyskania lepszych efektów końcowych. W podsumowaniu zaprezentowano wnioski dotyczące implementacji tej koncepcji w przedsiębiorstwach.

EN

The chapter analyzes the issue of leadership and its role in the Lean Management concept. The focus was mainly on the resources of national literature and international. Leadership has been characterized in the aspect of individual tasks that support the implementation of the Lean Management concept. Lean Leadership is a new approach that co-creates leadership with the Lean concept that contributes to better final results. The summary presents conclusions regarding the implementation of this concept in enterprises.

15

The conceptual framework of the process standardization - customer satisfaction relationship

Koval M., Chromjakova F.

Zeszyty Naukowe Politechniki Poznańskiej. Organizacja i Zarządzanie

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2018

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Nr 78

87--102

EN

Organizations employ process standardization to reduce process variability and to ensure customer satisfaction. However, excessive standardization may hinder company competitiveness due to the lack of an ability to meet varying customer needs. There is a dearth of research regarding the impact of standardization on customer satisfaction as well as the organizational practices that can potentially foster this relationship. The present research proposes an alternative approach to understanding the practices that foster standardization in organizations: the research builds upon the notion of the closeness of process standardization and continuous improvement, and further proposes the framework of the standardization - customer satisfaction relationship within the wider network of organizational practices. The present study is one of the few attempts in the current literature to frame process standardization within the wider context of the continuous improvement process in the organization and thus makes a theoretical contribution to the advancement of the scant field of knowledge on process standardization in the areas of quality engineering and production systems management.

PL

Organizacje stosują standaryzację procesów, aby zmniejszyć zmienność procesów i zapewnić zadowolenie klientów. Jednak nadmierna standaryzacja może utrudnić konkurencyjność firmy ze względu na brak możliwości zaspokojenia zróżnicowanych potrzeb klientów. Brak jest badań dotyczących wpływu standaryzacji na zadowolenie klienta, a także praktyk organizacyjnych, które mogą potencjalnie wspierać tę relację. Niniejsze badanie proponuje alternatywne podejście do zrozumienia praktyk, które sprzyjają standaryzacji w organizacjach: badanie opiera się na pojęciu bliskości normalizacji procesu i ciągłego doskonalenia, a ponadto proponuje ramy standaryzacji - relacje satysfakcji klienta w ramach szerszej sieci praktyk organizacyjnych. Niniejsze badanie jest jedną z nielicznych prób w obecnej literaturze, aby ujednolicić proces normalizacji w ramach szerszego procesu ciągłego doskonalenia w organizacji, a zatem stanowi teoretyczny wkład w rozwój niewielkiej dziedziny wiedzy dotyczącej standaryzacji procesu.

16

Nowatorskie podejście do zarządzania jakością w branży morskiej na przykładzie stoczni Ostróda Yacht

Dembicka A., Mołas K. A., Szalewski P.

Problemy Jakości

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2018

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R. 50, nr 3

18--24

PL

Artykuł opisuje podejście procesowe funkcjonujące w jednej z największych polskich stoczni jachtowych Ostróda Yacht. Stocznia ta stanowi ilustrację – zakończonej z sukcesem – implementacji narzędzi Lean Production i stanowi przykład dla innych przedsiębiorstw w Polsce. Celem niniejszej publikacji jest ukazanie nowatorskiego podejścia do zarządzania jakością w stoczni jachtowej, które przyniosło korzyści zarówno z poziomu zarządzania organizacją, jak i poprawy jakości wyrobu. W artykule opisane zostało praktyczne zastosowanie wybranych narzędzi Lean Production: PDCA i karty pomysłów. Na podstawie funkcjonującego w Stoczni systemu zarządzania jakością, przeprowadzonych w Stoczni wizyt oraz dokonanego przeglądu literatury przedmiotu została przeprowadzona analiza wykorzystywanych narzędzi i ich praktycznego zastosowania w zakładzie. Artykuł ten otwiera cykl publikacji przedstawiających różne aspekty zarządzania procesowego, mogących stanowić źródło pomysłów do rozwoju zarządzania procesowego w przemyśle stoczniowym – jak do tej pory niedostatecznie zbadanego i opisanego w literaturze krajowej.

EN

This article describes the process management approach in one of the biggest Yacht Yard in Poland – Ostróda Yacht. This yacht producer is an example of successfully implemented Lean Production tools and can be an example for other companies in Poland. The purpose of this publication is to present an innovative approach to quality management in a yacht yard, that has benefited to organizational management and product quality improvement. The article describes the practical implementation of selected Lean Production tools: PDCA and Concept Cards. The analysis of the tools used and their practical application in the plant was conducted on the basis of the quality management system in the Yacht Yard, visits in the plant and the review of literature. This article begins a series of publications presenting various aspects of process management, which may be a source of ideas for the development of process management in the Yacht Yard industry – as yet insufficiently explored and described in national literature.

17

SWOT-TOWS analysis as a planning tool of process improvement based on PDCA cycle in service enterprise

Kowalik K., Klimecka-Tatar D.

Zeszyty Naukowe. Quality. Production. Improvement

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2017

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No. 1 (6)

152--162

EN

The aim of this paper is to carry out a SWOT-TOWS analysis for a service enterprises - the chosen cinema. The SWOT analysis may be useful planning tool of process improvement based on PDCA cycle that is an interative, four- stage approach for continually improving. The article contains precise diagnosis of internal and external environment of the chosen service enterprise and the choice of the most matching strategy that could maximize strength, reduce weaknesses, take advantages of opportunities or minimize threats.

18

PDCA cycle as a part of continuous improvement in the production company - a case study

Jagusiak-Kocik M.

Production Engineering Archives

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2017

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Vol. 14

19--22

EN

The paper presents a case study of the practical use of Deming cycle in a manufacturing company, from the plastics processing industry, from the sector of small and medium-sized enterprises. The paper is a study of literature in the field of continuous improvement and characterized by a cycle of continuous improvement, called the Deming cycle, or PDCA cycle. This cycle was used as a solution to quality problems which occurred during production of photo frames: discolorations and scorches on the surface of the frame. When measures were introduced to reduce the number of non-conformities, a decrease by more than 60% was observed.

19

Badanie zależności między długotrwałością systemowego zarządzania jakością a podejściem do identyfikacji i oceny niezgodności

Drzewiecka-Dahlke M.

Problemy Jakości

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2017

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R. 49, nr 7

27--32

PL

Ważnym zagadnieniem związanym z zarządzaniem jakością jest doskonalenie. Celem artykułu jest zdiagnozowanie, czy długotrwałość funkcjonowania systemu zarządzania jakością w przedsiębiorstwie wpływa na nasilenie podejmowania działań doskonalących w wybranych obszarach. Analiza wyników badań wykazała, że największy problem dotyczy poszukiwania potencjalnych niezgodności, zaangażowania pracowników w zgłaszanie problemów oraz wykorzystania narzędzi i metod wsparcia. Wzrost doświadczenia w systemowym zarządzaniu jakością w badanej populacji nie wpływa ponadto na przyrost świadomości ważności poszczególnych kryteriów doskonalenia. Wyjątek stanowi tylko podejmowanie działań korygujących.

EN

A significant consideration in quality management is continuous improvement. The aim of the article is to diagnose as to whether the sustainable application of a functioning quality management system in an organization influences the intensification of undertaking continuous improvement activities in selected areas. Analysis of the research results showed that the most prominent problem is related to identifying potential nonconformities, engaging employees in reporting problems as well as using supporting tools and methods. The increase in experience in quality management system in the studied population does not affect the increase in awareness of the importance of any particular improvement criteria. The only exception is taking the corrective actions.

20

Poprawa konkurencyjności przedsiębiorstwa poprzez ciągłe doskonalenie zawarte w standardach ISO na przykładzie przedsiębiorstwa X

Suliga D.

Archiwum Wiedzy Inżynierskiej

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2017

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T. 2, Nr 1

51--54

PL

Autorka przedstawia zagadnienia związane z poprawą konkurencyjności przedsiębiorstwa poprzez ciągłe doskonalenie określone w normach ISO. Podstawą analizy były dane dostarczone przez Przedsiębiorstwo X oraz dane z eurostat dotyczące udziału w rynkach na których dane przedsiębiorstwo prowadzi działalność. Dane były podstawą do określenia wpływu celi określonych w ramach doskonalenia oraz ich realizacji na zwiększenie pozycji konkurencyjnej oraz podniesienie satysfakcji klienta z otrzymywanych produktów.

EN

The author presents issues related to improving the competitiveness of the company through continuous improvement specified in the ISO standards. The basis of the analysis was the data provided by Company X and Eurostat data on the share of the markets in which the Company X operates. The data was the basis for determining the impact of the goals and targets identified for the improvement. Their implementation to enhance the competitive position and increase of the customer satisfaction with the products they received.