Wyniki wyszukiwania - BazTech

1

Determinants of data security of the ordering company during an outsourcing project

Kocot Damian, Błaszczak Bartosz

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

|

2025

|

z. 215

159--174

EN

Purpose: The purpose of this study is to identify and analyze the key factors that enhance data security in outsourcing processes. The research aims to provide practical recommendations for organizations seeking to mitigate risks associated with the transfer and management of sensitive information in an outsourcing context. Design/methodology/approach: The study employed a quantitative approach, utilizing a structured survey conducted in 2023 on a sample of 723 respondents. The collected data were analyzed using multiple correspondence analysis (MCA) to identify patterns and relationships between variables related to data security practices. Findings: The research highlights that developing a comprehensive data security policy, employing advanced encryption technologies, conducting regular security audits, and fostering employee awareness significantly enhance data security in outsourcing processes. The findings emphasize the interconnectedness of these factors and their collective role in minimizing security risks. Research limitations/implications: The study is limited by its reliance on a single quantitative method and a uniform sample, which may not fully capture sectoral or regional variations in outsourcing practices. Future research should explore qualitative methods and a more diverse sample to deepen the understanding of contextual factors affecting data security. Practical implications: The study provides actionable insights for organizations to improve data security through structured policies, technological advancements, and targeted training programs. It underscores the importance of collaboration with outsourcing providers to ensure adherence to high security standards. Social implications: Improved data security in outsourcing processes enhances trust between organizations, clients, and stakeholders. It contributes to broader societal benefits by safeguarding personal and sensitive information, thereby reducing the likelihood of data breaches and their associated consequences. Originality/value: This study integrates theoretical perspectives with empirical findings, offering a comprehensive understanding of data security challenges in outsourcing. The use of MCA provides a novel approach to identifying the interrelations between key determinants, delivering valuable insights for both academics and practitioners in the field.

2

Benefits and challenges of outsourcing financial and accounting services for contemporary enterprises

Słupska Urszula, Pilawa Aleksandra

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2025

|

z. 220

299--315

EN

Purpose: The purpose of this article is to identify the key benefits and challenges of outsourcing financial and accounting services for modern enterprises. In addition, an analysis of the motives for implementing the outsourcing of financial and accounting services, the forms of outsourcing used by the surveyed companies and the type of tasks to be outsourced is presented. Design/methodology/approach: The survey covered SME companies operating in various industries that have decided to transfer their financial and accounting processes to a specific external service provider. The research method was an online survey. Among the data analysis methods, structure analysis and cross tabulation were used. Findings: The surveyed companies cited minimizing the risks associated with their business area as the main motive for working with an external provider. The most frequently used form of outsourcing financial and accounting services was full outsourcing, and the most frequently outsourced task was general accounting. The most important benefit of outsourcing financial and accounting services for respondents was saving time and resources, and the most significant challenge was delays in paying taxes. Research limitations/implications: The survey was limited only to a small group of SME companies using the services of the selected accounting firm, so future research may include a broader group of companies. Practical implications: The article provides information on companies' perspectives on the motives, benefits and risks of outsourcing financial and accounting services. Originality/value: The article provides empirical evidence of the importance of outsourcing financial and accounting services to SME companies.

3

Analysis of business services sector in Poland. Current state and development perspectives for the future

Balbuza Magdalena

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2025

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z. 225

9--17

EN

Purpose: An in-depth analysis of Poland's modern business services sector in the context of the dynamic implementation and use of artificial intelligence tools and methods to automate and standardize business processes. Design/methodology/approach: A review of relevant literature, industry-specific reports and survey on the use of AI/GenAI tools in the sector. Findings: The analysis conducted in this study highlights the significant role the modern business services sector plays in the Polish economy—not only in terms of its contribution to national GDP but also in shaping the labor market. It is evident that the sector is undergoing a profound transformation. This shift is driven primarily by two key factors. First, the increasing maturity of Shared Service Center (SSC) organizations over the past decades has enabled them to transition from handling basic administrative tasks to managing more complex, knowledgeintensive processes. Second, the emergence of advanced technologies—particularly artificial intelligence (AI) and generative AI (GenAI)—has had a substantial impact on the sector, facilitating this evolution. Research limitations/implications: The analysis of sector-related reports offers a broader perspective on the Shared Services landscape in Poland. The findings of this study can serve as a foundation for further, more detailed research. Practical implications: The article makes a valuable contribution to understanding the current landscape of the Shared Services sector in Poland, highlighting future opportunities and the challenges associated with the implementation of AI/GenAI tools for business process automation. It outlines both the benefits and potential risks of adopting these technologies, while also addressing the growing competitive pressure from other countries—both within the region and globally—where labor and operational costs may be more favorable. Originality/value: This article sheds light on the modern business services sector in Poland as it navigates the growing influence of Artificial Intelligence (AI) tools and methodologies. The study identifies the most commonly used tools for business process innovation and analyzes how industry leaders perceive the rising role of automation—whether as a risk, a challenge, or an opportunity.

4

Zatrudnienie zewnętrzne odpowiedzią na wyzwania rynku pracy w logistyce : Outsourcing czy praca tymczasowa?

Sowa Agnieszka

Logistyka

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2025

|

nr 1

28--31

PL

Automatyzacja procesów logistycznych pozwala kontrolować procesy, realizować je szybciej i dokładniej, a także zarządzać nimi w sposób bardziej efektywny.

5

Outsourcing of financial and accounting services in business management

Grzeszczak Małgorzata

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2024

|

z. 192

327--344

EN

Purpose: The aim of this article is to analyse and evaluate the use of financial-accounting outsourcing services in the management of enterprises. With the development of financial-accounting services, the application of elements of automation and robotisation in financial-accounting IT programmes, the basic function of accounting - the information function -is gaining new importance. Methodology/approach: In the course of research work, studies of Polish and foreign literature were carried out in the field of: management, accounting, the corporate sector, outsourcing, and IT systems used in accounting. A CAWI (Computer-Assisted Web Interview) survey questionnaire was used as a research tool in the empirical study. The survey was conducted with two groups of respondents: accountants preparing and providing information from the financial accounting subsystem, and managers of enterprises - recipients of information. Findings: The results obtained cannot be generalised, but they confirm the advantages and disadvantages of using outsourcing services, set new directions for the entrepreneur's communication with the accounting office, and the informational function of accounting in the process of outsourcing financial and accounting services is also gaining new importance. Practical implications: Development of new channels of communication between the entrepreneur with the accounting office. Originality/value: The results of the survey provide a new perspective on outsourcing services in the context of the development of modern technologies and new communication and data processing channels and data processing.

6

Advantages and disadvantages of outsourcing in e-business logistics

Padlowska Anna

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2024

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z. 203

385--399

EN

Purpose: The paper discusses the application of outsourcing in logistics in companies operating online. Companies operating in the global market are constantly seeking new solutions that will enable them to gain and maintain a competitive advantage. One of the solutions used to increase the efficiency of an organisation is outsourcing. The main objective is to identify the advantages and disadvantages of outsourcing in the online market. The application of outsourcing tools in business activities, such as using external companies for the distribution of goods, influences the increase in the competitiveness of companies in the online market through the rapid delivery of products. The use of external logistics operators increases the capacity of companies and helps them strengthen their competitive position in the market. Design/methodology/approach: The objective of the paper was achieved through the theoretical and empirical analysis of the research presented. The paper presents the results of research into online sales behaviour and identifies the advantages and disadvantages of outsourcing. The optimal solution to satisfy customer needs is the use of outsourcing, which is characterised by the high quality of services offered by external entities supporting the operation of companies. Findings: Nowadays, an organisation's success factor is increasingly the ability to manage relationships with customers and suppliers, which refers to both the level of customer service and cooperation with contractors. Many companies, including those operating online, are considering using special logistics outsourcing, the aim of which is to reduce costs and limit unnecessary investments. For example, using courier companies is a good practice of modern companies. This means they do not need to have their own transport, which often generates considerable costs. Research limitations/implications: The topic discussed in the paper is very important in the modern context due to the significant development of online sales. To meet public expectations, cooperation with suppliers is a must. Companies, by signing contracts with external operators, can ensure the quick delivery of shipments without the need to have their own transport. During the research, certain limitations were observed in accessing information, both domestic and international, which could have facilitated a more thorough analysis. Another limitation is finding a larger group of respondents willing to participate in the research. Despite these limitations, the author plans to continue research in this area. Practical implications: Outsourcing is currently used in most industries, regardless of their specifics, which gives this tool a universal character. Companies deciding to use outsourcing should be aware that its implementation requires the execution of many complex actions and detailed analyses, often preceded by significant changes in the organisation's operations. Nowadays, cooperation with contractors is one of the most important factors determining the success of an organisation. Social implications: The paper raises public awareness regarding the use of outsourcing in logistics. The described issues enable the audience to seek new solutions in the activities of various industries. Despite the widespread use of outsourcing, many relationships based on this type of cooperation do not end in success. Originality/value: The added value of the article is to increase the efficiency of companies through the introduction of outsourcing. The issues presented make it possible to increase competitive advantage in a dynamic market. Many companies are considering the use of special logistics outsourcing to reduce costs and unnecessary investments.

7

Modelling the Distribution Process of Uniforms and Equipment Items in The Polish Armed Forces

Sobczyk Olimpia, Grzelak Małgorzata, Gontarczyk Mariusz, Piękoś Dominik

Transport Samochodowy

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2024

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T. 70, nr 2

57--64

EN

Correct implementation of the process of providing soldiers with uniforms and equipment items (PUiW) is a key determinant of the proper performance of tasks by troops, both in times of peace, crisis and war. Currently, the warehouse management of the uniformed services, as well as the process of delivering PUiW itself, is negatively assessed by the end users. Therefore, it is necessary to develop a new model for the distribution of these items. Presenting the concept of a new model for the distribution of uniforms and equipment items in the context of the needs of the Polish Armed Forces (AF RP) requires a detailed understanding of the mechanisms of generating and flowing needs between individual institutional units. This article focuses on two basic entities: Regional Logistics Bases (RBLog) and Military Economic Branches (WOG), analysing their mutual relations and the way they function in the discussed area. The possibility of using civilian potential during the distribution of PUiW was considered, focusing on the role of external intermediaries that can support logistics processes by providing transport and storage services. The aim of the article is to present a centralized PUiW distribution model based on civilian logistics links. The research problem was formulated as a question: Is it possible to improve the PUiW flow process by including civilian logistics links and what should be their optimal location in the network? Research methods used included: analysis, synthesis, mathematical modelling and inference. On this basis, the characteristics of the current PUiW distribution process in the Polish Armed Forces were presented, the possibility of using external intermediaries in the process was discussed and a new, centralized PUiW distribution model was proposed along with the calculation of the optimal location of logistic facilities necessary to implement the process, which will be adapted to the current location of the military units.

PL

Prawidłowa realizacja procesu zabezpieczenia żołnierzy w przedmioty umundurowania i wyekwipowania (PUiW) jest kluczowym determinantem właściwego wykonywania zadań przez wojska, zarówno w czasie pokoju, jak i kryzysu i wojny. Obecnie gospodarka magazynowa służby mundurowej, jak również sam proces dostarczania PUiW oceniany jest negatywnie przez użytkowników końcowych. W związku z powyższym, niezbędnym jest opracowanie nowego modelu dystrybucji tych środków. Przedstawienie koncepcji nowego modelu dystrybucji przedmiotów umundurowania i wyekwipowania w kontekście potrzeb Sił Zbrojnych RP (SZ RP) wymaga szczegółowego zrozumienia mechanizmów generowania oraz przepływu potrzeb między poszczególnymi komórkami instytucjonalnymi. W niniejszym artykule uwagę poświęcono dwóm zasadniczym podmiotom: Regionalnym Bazom Logistycznym (RBLog) oraz Wojskowym Oddziałom Gospodarczym (WOG), analizując ich wzajemne relacje oraz sposób funkcjonowania w omawianym obszarze. Rozważono możliwość wykorzystania potencjału cywilnego podczas dystrybucji PUiW, koncentrując się na roli pośredników zewnętrznych, mogących wspierać procesy logistyczne, świadcząc usługi z zakresu transportu oraz magazynowania. Celem artykułu jest przedstawienie scentralizowanego modelu dystrybucji PUiW w oparciu o cywilne ogniwa logistyczne. Problem badawczy sformułowano w formie pytania: Jaki jest optymalny model dystrybucji PUiW w SZ RP? Wykorzystano metody badawcze, takie jak: analiza, synteza, modelowanie matematyczne oraz wnioskowanie. Na tej podstawie przedstawiono charakterystykę stanu obecnego procesu dystrybucji PUiW w SZ RP, omówiono możliwość wykorzystania pośredników zewnętrznych w procesie oraz zaproponowano nowy, scentralizowany model dystrybucji PUiW wraz z przeprowadzeniem kalkulacji optymalnej lokalizacji obiektów logistycznych, niezbędnych do realizacji procesu, które dostosowane będą do obecnej lokalizacji jednostek wojskowych.

8

Evaluating service quality in automotive outsourcing: gaps between standards and practice

Cieśla Jakub

System Safety : Human - Technical Facility - Environment

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2024

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Vol. 6, iss. 1

99--109

EN

Outsourcing plays a pivotal role in the automotive industry, enabling companies to optimize processes and focus on core competencies. However, evaluating service quality remains a challenge due to significant gaps between standardized frameworks, such as ISO 9001 and IATF 16949, and the practical requirements of collaboration with service providers. This article reviews current research on service evaluation in the automotive sector, emphasizing the specific attributes of relationships between service providers and recipients. The paper also analyses findings from pilot studies, which highlight the importance of developing integrated methodologies for assessing service quality. These methodologies aim to effectively bridge theoretical standards with operational practices. The results underline the need for further research to unify evaluation models, contributing to enhanced outsourcing management across the automotive industry.

9

Komplementarność wojskowych i cywilnych usług logistycznych w terytorialnym systemie zabezpieczenia logistycznego

Nagrabski Dariusz

Rocznik Bezpieczeństwa Morskiego

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2024

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R. XVIII

833--855

PL

W ramach trwających przekształceń logistyki wojskowej ważnym elementem modernizacji Sił Zbrojnych RP jest terytorialny system zabezpieczenia logistycznego. W celu optymalizacji funkcjonowania, system wymaga ciągłej weryfikacji i dostosowania do wymogów nowoczesnych sił zbrojnych. Jednym z elementów optymalizacji jest wykorzystanie cywilnych usług logistycznych, które zwiększają możliwości realizacji zadań zabezpieczenia logistycznego pododdziałów zabezpieczających. To z kolei bezpośrednio wpływa na realizację zadań przez wojska operacyjne i ich ocenę funkcjonującego systemu. Według Autora ta ocena jest najważniejsza, ponieważ wskazuje obszary, w których zabezpieczenie logistyczne jest realizowane na niezadawalającym poziomie. Może więc być wykorzystane przy określeniu kierunków poprawy funkcjonowania systemu. Celem artykułu jest ukazanie głównych problemów stojących przed regionalnymi bazami logistycznymi i wojskowymi oddziałami gospodarczymi na podstawie badań z przedstawicielami zaopatrywanych jednostek wojskowych oraz wskazanie obszarów wymagających optymalizacji w aspekcie wykorzystania cywilnych usług logistycznych.

EN

As part of the ongoing transformation of military logistics, the territorial logistic security system is an important element in the modernization of the Polish Armed Forces. In order to optimize its functioning, the system requires constant verification and adaptation to the requirements of modern armed forces. One of the optimization elements is the use of civil logistic services, which increase the possibilities of carrying out the tasks of logistic security of security subunits. This, in turn, directly affects the implementation of tasks by operational troops and their assessment of the functioning system. According to the author, this assessment is the most important, because it indicates the areas in which the logistic security is implemented at an unsatisfactory level. Therefore, it can be used to define directions for improving the functioning of the system. The aim of the article is to show the main problems faced by regional logistic bases and military economic units on the basis of research with representatives of supplied military units and to indicate areas that require optimization in terms of the use of civil logistic services.

10

Outsourcing jako przyczyna niskiej jakości. Lekcja płynąca z doświadczeń Boeinga

Bugdol Marek

Problemy Jakości

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2024

|

R. 56, nr 3

12--16

PL

Cel: Celem niniejszego artykułu jest identyfikacja głównych przyczyn upadku jakości w procesach produkcyjnych realizowanych z wykorzystaniem outsourcingu. Projekt badania/metodyka badawcza/koncepcja: W celu zapoznania się ze stanem dotychczasowych badań wykorzystano przegląd literatury. Zastosowana procedura była zgodna z zasadami badań prowadzonych w naukach o zarządzaniu i jakości. W artykule wykorzystano materiały informacyjne dotyczące upadku jakości w firmie Boeing. Wyniki/wnioski: Do problemów związanych z zagwarantowaniem odpowiedniej jakości (tj. zgodnej z wymaganiami) dochodzi, kiedy mamy do czynienia z: nadmiernym wydzielaniem procesów, brakiem rygorystycznej kontroli jakości przeprowadzanej przez dostawców, niemożnością oceny wszystkich ponoszonych kosztów, niewłaściwym zdefiniowaniem produktu (tego, czego oczekujemy), bardzo dużą liczbą zastosowanych technologii, rozbudowaną i skomplikowaną strukturą łańcucha dostaw. Jednak nie wolno zapominać o takich czynnikach, jak: dążenie do szybkich zysków (presja na cele numeryczne), niszczenie kompetencji w wyniku nieciągłości technologicznej, podejmowanie zachowań kontrproduktywnych (korupcji) czy o uwarunkowaniach politycznych, na które firmy nie muszą mieć wpływu. Ograniczenia: Przegląd literatury nie jest doskonałym sposobem pozyskiwania informacji. W artykule zwarto przykład odnoszący się do jednej branży. Zastosowanie praktyczne: Wyniki badań mogą być przydatne do doskonalenia systemu zarządzania procesami zewnętrznymi. Oryginalność/wartość poznawcza: Przedstawione przykłady i wyniki już opublikowanych badań mogą stanowić materiał edukacyjny zarówno dla studentów kierunków technicznych, jak i społecznych.

EN

Purpose: The purpose of this article is to identify the main causes of quality decline in outsourced production processes. Design/methodology/approach: A literature review was used to obtain an overview of the current research. The procedure used was consistent with the principles of research conducted in management and quality sciences. The article uses information materials about the decline in quality at Boeing. Findings/conclusions: Problems related to ensuring appropriate quality (i.e. consistent with the requirements) occur when we are dealing with: excessive separation of processes, lack of rigorous quality control carried out by suppliers, inability to assess all costs incurred, inappropriate definition of the product (what we expect), a very large number of technologies used, an extensive and complicated supply chain structure. However, we must not forget about factors such as: striving for quick profits (pressure on numerical goals), destruction of competences as a result of technological discontinuity, engaging in counterproductive behaviors (corruption), or political conditions that companies have no influence on. Research limitations: A literature review is not a perfect way to obtain information. The article contains an example relating to one industry. Practical implications: The research results may be useful for improving external process management system. Originality/value: The presented examples and results of already published research may constitute educational material for both students of technical and social sciences.

11

Concept for an innovative screw coupling system production process

Szulc Samuel, Nowakowski Tomasz, Tomaszewski Franciszek, Motyl Mateusz, Komorski Paweł, Finke Szymon

Pojazdy Szynowe

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2024

|

Nr 1-2

30--38

EN

The article presents the concept of an innovative approach to the production of a screw coupling system, a key element in rail vehicles. The use of ready-made components from various subsuppliers, combined with new quality control methods, offers an opportunity for a significant reduction in cost and production time while increasing the efficiency and flexibility of the process. Key stages of the production process are highlighted, from the selection of semifinished products, through quality control, to the final assembly and validation. The applied strategies can minimise waste, increase material efficiency, and have a positive impact on the environment. This study constitutes a significant contribution to the development of sustainable production in the railway industry, with an emphasis on organisational, process, and product innovations.

12

The future of automotive quality control: how cloud-based reporting is changing the game

Cieśla Jakub, Ulewicz Robert

Management Systems in Production Engineering

|

2024

|

nr 1 (32)

72--79

EN

The automotive industry faces challenges in maintaining quality control while at the same time reducing costs and improving efficiency. Outsourcing has emerged as a potential solution. Such an approach can create issues such as communication barriers, quality control problems, and limited visibility into the manufacturing process. This study proposes a cloud-based quality reporting solution to overcome these challenges by providing real-time data analytics, facilitating proper communication, and enabling visibility into quality control processes. This solu-tion significantly reduces waiting times for information regarding product quality status and allows interested parties to access data immediately. The outsourcing company, product producer and customer receive flexible, traceable, mobile cloud-based analytics in real-time. Challenges of this solution are the need to secure data, man-age access and ensure the appropriate quality of data by persons performing control. The paper provides practical recommendations for implementing cloud-based quality reporting systems.

13

Outsourcing in the management of manufacturing companies in Poland

Kabus Judyta, Cichoń Seweryn, Lenort Radim, Miciuła Ireneusz, Kabus Dominik

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

|

2023

|

z. 176

211-231

EN

Purpose: The aim of this article is to explain how manufacturing companies approach the outsourcing of processes/functions to external entities and to identify the benefits they gain from using outsourcing arrangements. An effort was also undertaken to diagnose the factors for not using outsourcing services. Design/methodology/approach: The formulated objectives of the study influenced the hypotheses and structure of the survey. The survey was conducted in 2020 in the pre-pandemic period, with a sample size of N = 120, including owners/managers of manufacturing companies. Non-random sampling was used. Questionnaires were sent to 200 companies, and only 126 were completed, of which 6 were not completed in full, and were therefore rejected. Hypothesis verification was carried out in turn using a chi-square test. Findings: When considering the premises for the use of outsourcing by business entities, one should first of all take into account the fact that in each enterprise there are many different internal factors, the existence of which affects, to a greater or lesser extent, outsourcing decisions. Research limitations/implications: The study carried out for this thesis does not fully explore the issues involved. It is recommended that studies of this type be conducted again in the future. Practical implications: Outsourcing is undoubtedly a concept consistent with the current trends in the management of economic entities which result primarily from changes occurring in their turbulent environment. Therefore, outsourcing should be seen as a complex business management tool that has a solid theoretical basis, with its impact covering many various aspects of the functioning of modern economic entities. Social implications: Outsourcing as a management concept is one of the easiest ways for companies to achieve greater efficiency. The vast majority of respondents using outsourcing assessed it positively from the perspective of expected benefits. Originality/value: The research carried out in the article potentially extends the literature on the subject by presenting the importance of outsourcing for Polish manufacturing companies.

14

Logistics outsourcing for armed forces: The mobilisation of civilian transportation vehicles

Nikolic Nebojsa

Security and Defence Quarterly

|

2023

|

Vol. 43, No. 3

46--62

EN

One aspect of the total defence concept involves the temporary requisition of civilian transportation vehicles to meet the increased logistical demands of a wartime army. These vehicles are selected and managed in peacetime, mobilised at the onset of the war, used by military units throughout the war, and returned to their original owners afterwards. This paper presents a model for the reception process of such civilian vehicles during mobilisation. In practice, however, reception processes are not without challenges. Under the time constraints of mobilisation, issues may arise, including inappropriate reception, missed deadlines, and compromised operational readiness. To investigate these issues, the study employs conceptual modelling, supplemented by insights from professional experience. The main contributions of this paper include a conceptual model of the mobilisation process, a framework for maintaining records of mobilised assets, and a focus on previously underexplored mobilisation issues. Proper reception of mobilised vehicles significantly affects the transportation capability and operational readiness of military units as well as the accuracy of the post-conflict return process. Implementation of the proposed solutions requires careful consideration due to interdependencies with other aspects of the mobilisation process, such as doctrinal arrangements, administrative systems, mobilisation procedures as well as the quality and regularity of both professional and reservist military training.

15

Outsourcing w procesie optymalizacji struktur organizacyjnych w kontekście teorii kosztów transakcyjnych na przykładzie podmiotów sektora energetycznego

Białowąs Piotr Jacek, Stawicka Magdalena Kinga

Problemy Jakości

|

2023

|

R. 55, nr 6

16--23

PL

Cel: Analiza przebiegu wydzielenia procesów non-core (aktywów medycznych) w ramach jednego z największych polskich holdingów energetycznych notowanych na giełdzie papierów wartościowych w Warszawie. Próba ukazania relacji pomiędzy modelem przekształceń a wartością organizacji wydzielanej, jak również wartością podmiotu, z którego procesy są wydzielane. Badania zostały przeprowadzone w związku z występowaniem znaczącej liczby procesów restrukturyzacji przedsiębiorstw z wykorzystaniem koncepcji outsourcingu w praktyce gospodarczej w ostatnich dekadach. Koncepcja outsourcingu jest powszechnie stosowana w warunkach polskich od wielu dekad, jednak jej ocena efektywności w literaturze przedmiotu wydaje się być opisana wyłącznie w jednym aspekcie. Skłoniło to autorów do próby rozszerzenia aspektów oceny tej koncepcji, biorąc pod uwagę analizę jakościową. Większość publikacji wskazuje na przydatność stosowania outsourcingu, a ocena przekształceń jest pokazywana jednoaspektowo. Zbyt mało miejsca poświęca się na ocenę efektów stosowania koncepcji w dłuższym horyzoncie czasu, również z punktu widzenia jakości świadczenia usług. Nie występują także w literaturze przedmiotu szczegółowe opisy wpływu koncepcji na wartość organizacji. Projekt badania/metodyka badawcza/koncepcja: Badania jakościowe (case study) oraz studium literatury z uwzględnieniem metody indukcyjnej. Wyniki/wnioski: Głównym wnioskiem, jaki wynika z badań, jest pokazanie możliwości wpływu na wartość transakcji i wartość spółek w zależności od przyjętych szczegółowych modeli wydzielenia. Innymi słowy, procesy tego typu wydają się sterowalne w zakresie uzyskanych efektów w zakresie generowania wartości w zależności od tego, jakie założenia przyjmie spółka wydzielająca procesy. Stoi to w pewnej sprzeczności z zasadą bezwzględnego wpływania na maksymalizację wartości w spółkach kapitałowych i w pewnym sensie na maksymalizację wartości świadczonych usług. Ograniczenia: Badanie dotyczyło dużego, ale tylko jednego przedsiębiorstwa sektora energetycznego. Zakres realizacji projektu był bardzo duży, ale dla potrzeb uniwersalizacji modelu należałoby zwiększyć liczbę analizowanych organizacji. Zastosowanie praktyczne: Wydaje się, że analiza ma dużą wartość poznawczą i pomimo że wnioski i próba sformułowania modelu zależności pochodzą z analizy jednego podmiotu, może być brana pod uwagę przez większość organizacji realizujących tego typu projekty w praktyce. Oryginalnośc/wartośc poznawcza: Pokazane zależności w ramach modelu wydzielenia wydają się oryginalne i mają zastosowanie zarówno w teorii, jak i w praktyce gospodarczej. Dalsze analizy w kontekście teorii kosztów transakcyjnych mogą ułatwić uniwersalizację wyników badań, a zwiększenie próby badawczej o kilka przedsiębiorstw ułatwi sformułowanie modelu zmian, który może prowadzić do optymalizacji tego typu działań w praktyce i wnieść istotny wkład do teorii organizacji i zarządzania.

EN

Purpose: Analysis of the separation of non-core processes (medical assets) within one of the largest Polish energy holdings listed on the Warsaw Stock Exchange. An attempt to show the relationship between the transformation model and the value of the separated organization as well as the value of the entity from which the processes are separated. The research was carried out due to the occurrence of a significant number of enterprise restructuring processes using the concept of outsourcing in business practice in recent decades. The concept of outsourcing has been widely used in Polish conditions for many decades, but its effectiveness assessment in the literature seems to be described only in one aspect. This prompted the authors to try to expand the aspects of assessing this concept by taking into account qualitative analysis. Most publications indicate the usefulness of outsourcing and the evaluation of transformations is presented in a single-aspect manner. Too little space is devoted to assessing the effects of applying the concept in a longer time horizon, also from the point of view of the quality of service provision. There are also no detailed descriptions of the impact of the concept on the value of the organization in the literature on the subject. Design/methodology/approach: Qualitative research (case study) and literature study, including the inductive method. Findings/conclusions: The main conclusion of the research is to show the possibility of influencing the value of transactions and the value of companies depending on the detailed spin-off models adopted. In other words, processes of this type seem to be controllable in terms of the achieved effects in terms of generating value, depending on the assumptions adopted by the company separating the processes. This is somewhat contrary to the principle of absolute influence on the maximization of value in capital companies and, in a sense, on the maximization of the value of the services provided. Problems related to the implementation of outsourcing processes based on complicated separation and simultaneous capital concentration were presented. Research limitations: The study concerned a large, but only one, enterprise in the energy sector. The scope of the project was very large, but in order to universalize the model, the number of analyzed organizations would have to be increased. Practical implications: It seems that the analysis has a high cognitive value and even though the conclusions and the attempt to formulate a relationship model come from the analysis of one entity, it can be taken into account by most organizations implementing this type of projects in practice. Originality/value: High reliability of the data due to the fact that the reorganization project was formally led by one of the co-authors of the article. The shown dependencies within the spin-off model seem original and are applicable both in theory and in economic practice. Further analyzes in the context of the theory of transaction costs may facilitate the universalization of research results, and increasing the research sample by several enterprises will facilitate the formulation of a model of changes that can lead to the optimization of this type of activities in practice and make a significant contribution to the theory of organization.

16

Improving Performance through Third-Party Logistics (3PL) Providers: an Empirical Investigation of Jordanian Trading Companies

Rifai Firas

Logistics and Transport

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2023

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Vol. 57-58, No. 1-2

93--114

EN

Relating to the accelerated development in the world of business, third-party logistics (3PL) providers have globally become a prevalent practice among many organizations, particularly among small and medium-sized enterprises (SMEs). According to extant studies, the most common four logistics services usually provided through 3PLs (outsourced) are: delivery service, supplying, warehousing, and transportation services. With that being said, this paper presents an analysis of the SME outsourcing practice among a sample of Jordanian trading companies and the posited impact on the performance of their outsourcing efforts.

17

The impact of supplier strategic partnership in supply chain on organizational performance: an empirical study of supply chain management in an emerging economy

Malik Tahir Mumtaz, Hassan Syed Mahmmod, Tufail Muhammad

LogForum

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2023

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Vol. 19, no. 2

277--293

EN

Background: The purpose of this study is to create a theoretical framework for analyzing the causal relationship between supply chain management practices and firm performance, in the FMCG sector of Pakistan. A quantitative research approach was adopted, in which a multi-item scale Web-based survey using a structured online questionnaire was utilized to collect the primary data. A total of 232 questionnaires were collected from a sample of Karachi-based FMCG companies in Pakistan. Confirmatory Factor analysis and internal consistency were used to test the reliability and fitness of the measurement model, and structural equation modeling-SEM was employed to test the proposed hypotheses. Empirical findings reveal that there is a significant positive relationship between SCM practices and firm performance. However, the results of the individual-level analysis of SCM practices appear to vary from practice to practice. Of various SCM practices, supplier strategic partnership SSC with the highest beta value (i.e., ß = 0.488; t-value = 32.381; p _ 0.000) was found to have the greatest impact on firm performance, followed by information sharing customer relationship, and finally the outsourcing. This study will guide supervisors with a more in-depth understanding of SCM practices and their potential contribution to firm performance. The findings also encourage managers to place supplier strategic partnerships and information systems on high priority, on both inter-firm and intra-firm relationships, as prerequisites for achieving superior firm performance. The propositions and results of the study provide managers with guidelines about effective management of upstream supply chain networks and awareness of the potential synergies that arise from suppliers and the information system. This article further enriches the literature in an evolving area of supply chain management practices. Two key factors facing supply chain managers and scholars are addressed, and establish their ability to drive firm performance.

18

Outsourcing obsługi infrastruktury technicznej w chemicznych laboratoriach badawczych

Wyciślik Andrzej

Przemysł Chemiczny

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2022

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T. 101, nr 12

1046--1049

19

Process analysis - project stakeholder management in a selected outsourcing company

Sorychta-Wojsczyk Barbara, Hensholdt Dominik

Organizacja i Zarządzanie : kwartalnik naukowy

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2022

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nr 2

79--90

EN

Introduction/background: A great many factors influence the course of a project. Both internal and external ones. One of the most important of these is undoubtedly the project's stakeholders, i.e. all those persons or entities who have an influence on and interest in the project. Stakeholder management focuses on the relationship between the project company and its stakeholders. These relationships can have both positive and negative impacts on the success of the project. Aim of the paper: The aim of the paper is to diagnose and analyse the project stakeholder management process in a selected outsourcing company. Materials and methods: This paper is based on a critical analysis of the literature and a questionnaire survey among 56 employees of the outsourcing company under study. Results and conclusions: Based on the results obtained from the questionnaire survey, the rationale for improving project stakeholder management in the surveyed outsourcing company was identified.

20

Outsourcing as a management concept in the legal plane

Svitana Anna

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2021

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z. 153

473--484

EN

Purpose: The purpose of the article is to analyze the legal regulation on outsourcing. Outsourcing is a contemporary phenomenon, which is on the development stage and there are no precise legal regulations in this area. Therefore, it is important to carry out research, clarify and systematize the provisions relating to such an extensive and complex form of activity of economic entities. Design/methodology/approach: In this case, the subject of application is the analysis of judicial decisions, doctrine and legal practice. Findings: The need for legal regulation in the field of outsourcing is very real. In particular, it is essential to make an introduction of the outsourcing definition in a separate act and point out the provisions specifying the outsourcing of services. Eventually, the limits of the outsourcing concept established by the legislator have to be specified, along with the appropriate interpretation and use of art. 231 of the Labor Code. Originality/value: The current state of the legal regulation in the field of outsourcing was analyzed. The relationship, similarities and differences between outsourcing and taking over a workplace under Art. 231 of the Labor Code were presented.