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EN
Purpose: The goal of this research was to learn how psychological contracts influence workers' innovative work behavior in Pakistan's information technology industry. Design/methodology/approach: Employees from several software companies in Rawalpindi, Islamabad, participated in the study. Standardized scales were used to obtain data from 234 workers via questionnaires. Findings: The study's findings showed a favorable correlation between innovative work behavior and the presence of psychological contracts (both transactional and relational). Originality/value: There remained uncertainty and little study was done on the mediation function of work engagement in the relationship between Psychological Contract and Innovative Work Behavior despite decades of research on the subject. Thus, work engagement was employed as a mediator in this research, and the findings demonstrated that work engagement mediates the relationship between innovative work behavior and the psychological contract in a positive and meaningful way.
EN
The article addresses psychological contract management in organizations. The issue still seems to be insufficiently researched, especially when considering Polish enterprises. The article aims to define the factors essential for the employee and the employer when concluding a psychological contract already at the stage of the selected company’s recruitment process. The conducted qualitative research allowed for a deeper understanding of the essence of the psychological contract and its distinction between relational and transactional characters. Besides, the research confirmed that it is possible to determine the probability of establishing a specific psychological contract already at the interview stage.
PL
W artykule poruszono tematykę zarządzania kontraktem psychologicznym w organizacjach, która zdaje się być wciąż niedostatecznie zbadana, szczególnie jeśli wziąć pod uwagę polskie przedsiębiorstwa. Celem artykułu było zdefiniowanie czynników istotnych dla pracownika i pracodawcy podczas nawiązywania kontraktu psychologicznego już na etapie procesu rekrutacyjnego wybranego przedsiębiorstwa. Przeprowadzone badanie jakościowe pozwoliło na głębsze zrozumienie istoty kontraktu psychologicznego i jego rozróżnienia na charakter relacyjny i transakcyjny. W wyniku badań potwierdzono również, że już na etapie rozmowy kwalifikacyjnej możliwe jest określenie prawdopodobieństwa nawiązania określonego kontraktu psychologicznego.
EN
This article presents an analysis of relationships between the psychological contract and the propensity for knowledge to be created, stored, and transferred within an organization. It is widely known that using knowledge increases organizational capability, and that the quality of relationships between employers and employees has an effect on how strongly the latter are committed to their organization, including activities other than those required in their job descriptions. The awareness of these facts makes knowledge management more effective and, consequently, raises organizational capability determined by the psychological contract to a higher level. This article discusses the outcomes of pilot focus group interviews conducted with respondents employed at three banks. Four main factors contributing to effective knowledge management and thereby to the development of the psychological contract in the organization are identified: the prevalence and opportunity for knowledge sharing, the character of interpersonal relations, cultural aspects for knowledge management, and the level of perceived safety.
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