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Approaches to developing hybrid fulfillment models for e-commerce: The synergy of delivery and storage

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EN
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EN
Purpose: This study explores innovative approaches to hybrid fulfillment models in e-commerce, focusing on integrating multiple strategies to meet evolving market demands and enhance operational efficiency. Methodology: The research employs observational and analytical methods, drawing on both primary and secondary data from companies operating in the e-commerce fulfillment sector. Results: The study identifies key methods for hybrid fulfillment, including cross-docking, micro-fulfillment networks, and intelligent distribution. These approaches enable businesses to optimize order processing, reduce costs, and improve service quality. A case study of Gymshark demonstrates the successful implementation of a hybrid model, combining centralized warehousing with localized fulfillment centers. Theoretical contribution: This research contributes to the ongoing development of supply chain management strategies by providing a comprehensive analysis of hybrid fulfillment models and their potential to address challenges in traditional fulfillment approaches. Practical implications: The findings offer practical insights for e-commerce businesses seeking to enhance operational efficiency, customer satisfaction, and market competitiveness through the adoption of hybrid fulfillment models.
Bibliografia
  • Agatz, N. A., Fleischmann, M., & Van Nunen, J. A. (2008). E-fulfillment and multi-channel distribution - A review. European Journal of Operational Research, 187(2), 339-356. https://doi.org/10.1016/j.ejor.2007.04.024
  • Bask, A., Lipponen, M., & Tinnilä, M. (2012). E-commerce logistics: A literature research review and topics for future research. International Journal of E-Services and Mobile Applications, 4(3), 1-22. https://doi.org/10.4018/jesma.2012070101
  • BigBlue. (n.d.). Gymshark's Winning Strategy: Leveraging UGC and Community for Growth. Retrieved from https://www.bigblue.co/blog/gymsharks-winning-strategy-leveraging-ugc-and-community-for-growth
  • Colla, E., & Lapoule, P. (2012). E-commerce: Exploring the critical success factors. International Journal of Retail & Distribution Management, 40(11), 842-864. https://doi.org/10.1108/09590551211267601
  • Daniels, J. (2017). Online grocery sales set to surge, grabbing 20 percent of market by 2025. CNBC.
  • De Koster, R., Le-Duc, T., & Roodbergen, K. J. (2007). Design and control of warehouse order picking: A literature review. European Journal of Operational Research, 182, 481-501. https://doi.org/10.1016/j.ejor.2006.07.009
  • Gallino, S., & Moreno, A. (2014). Integration of online and offline channels in retail: The impact of sharing reliable inventory availability information. Management Science, 60(6), 1434-1451. https://doi.org/10.1287/mnsc.2014.1951
  • Harvard Business Review. (2024). Supply Chain Management. Retrieved from https://hbr.org
  • Hübner, A., Kuhn, H., & Wollenburg, J. (2016). Last mile fulfilment and distribution in omni-channel grocery retailing: A strategic planning framework. International Journal of Retail & Distribution Management, 44(3), 228-247. https://doi.org/10.1108/IJRDM-11-2014-0154
  • Isac, C. (2014). E-fulfillment - A new challenge for electronic business. Annals of the University of Petrosani, Economics, 14(1), 121-128.
  • Kureshi, S., & Thomas, S. (2019). Online grocery retailing-Exploring local grocers' beliefs. International Journal of Retail & Distribution Management, 47, 157-185. https://doi.org/10.1108/IJRDM-05-2018-0087
  • Logistics Management. (n.d.). Understanding the Challenges of Fulfillment. Retrieved from https://logisticsmgmt.com
  • McKinsey & Company. (2024). The Future of Fulfillment. Retrieved from https://mckinsey.com
  • Murfield, M., Boone, C. A., Rutner, P., & Thomas, R. (2017). Investigating logistics service quality in omni-channel retailing. International Journal of Physical Distribution & Logistics Management, 47, 263-296. https://doi.org/10.1108/IJPDLM-06-2016-0161
  • Oberlo. (n.d.). The Pros and Cons of Dropshipping. Retrieved from https://oberlo.com
  • Shopify. (n.d.). E-commerce Fulfillment Models. Retrieved from https://shopify.com
  • Statista. (2024). Share of Shoppers Buying Groceries Online on a Monthly Basis in the United States in the 2nd Quarter 2023.
  • The Balance Small Business. (n.d.). Managing Inventory and Fulfillment. Retrieved from https://thebalancesmb.com
  • Vazquez-Noguerol, M., Comesana-Benavides, J., Poler, R., & Prado-Prado, J. C. (2020). An optimisation approach for the e-grocery order picking and delivery problem. Central European Journal of Operations Research, 30, 961-990. https://doi.org/10.1007/s10100-020-00710-9
  • Wollenburg, J., Hübner, A., Kuhn, H., & Trautrims, A. (2018). From bricks-and-mortar to bricks-and-clicks: Logistics networks in omni-channel grocery retailing. International Journal of Physical Distribution & Logistics Management, 48, 415-438. https://doi.org/10.1108/IJPDLM-10-2016-0290
  • Yadav, D., & Saxena, A. (2019). Maximizing pickup efficiency and utilization in online grocery: Two-phase heuristic approach. In Advances in Intelligent Systems and Computing (Vol. 839, pp. 225-239). Springer Verlag. https://doi.org/10.1007/978-981-13-1274-8_18
  • Zennaro, I., Finco, S., Calzavara, M., & Persona, A. (2022). Implementing E-commerce from logistic perspective: literature review and methodological framework. Sustainability, 14, 911. https://doi.org/10.3390/su14020911
Typ dokumentu
Bibliografia
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bwmeta1.element.baztech-adfd98f7-55c8-4856-abf9-c4454d0caaab
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